Lillian Reid
Kingwood,TX
Summary
Creative and talented individual well-trained in procedures and protocols to maintain safety. Highly communicative and friendly with strong desire to assist others. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Swim Coach
Woodland Hills Wahoos
Kingwood, TX
03.2024 - 08.2024
- Developed and implemented swim training programs for athletes of all levels.
- Organized practice sessions, including warm-ups, drills, and cool-downs.
- Monitored swimmers' performance during practices and meets to ensure proper technique is used.
- Provided feedback to swimmers on their performance in order to help them improve.
- Collaborated with head coach to plan and implement team strategies at competitions.
- Encouraged swimmers to reach their full potential through positive reinforcement and constructive criticism.
- Assisted in the selection of competitive lineups for each meet based on individual strengths and weaknesses.
- Maintained detailed records of swimmers' progress throughout the season.
- Attended swim meets as a representative of the team when requested by the head coach.
- Motivated swimmers by recognizing their efforts both in practice and at meets.
- Communicated regularly with parents regarding their child's progress within the program.
- Ensured that safety protocols were followed at all times during practices and meets.
- Created daily workout plans according to the needs of each athlete.
- Instructed swimmers on proper stroke technique using visual aids such as underwater cameras or video analysis software.
- Participated in instructional meetings with other assistant and head swim instructors.
- Conducted lessons with safety-first approach in teaching multiple children simultaneously.
- Soothed hesitant swimmers and encouraged class participation.
- Invented games to encourage children to practice new swim skills.
- Taught swimming to students from beginner through advanced.
- Encouraged children to enter and exit pool safely.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Monitored activities in swimming areas to prevent accidents and provide assistance to swimmers.
- Assessed swimming skill levels for each student and placed accordingly depending on results.
Team Member
Tropical Smoothie Cafe
Kingwood, TX
10.2022 - 04.2024
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Tracked stock levels on a daily basis to identify shortages or overages.
- Answered phone calls regarding inquiries about products or services.
- Prepared reports on sales activities, customer feedback, and inventory status.
Pool Manager
Kingwood Community Pool
Kingwood, TX
04.2023 - 09.2023
- Directed and monitored pool staff to ensure safety, cleanliness and customer satisfaction.
- Inspected swimming areas regularly for water quality, equipment conditions and safety hazards.
- Enforced all pool rules and regulations in a courteous manner.
- Maintained accurate records of pool activity such as attendance, maintenance needs and chemical readings.
- Organized special events such as swim meets, competitions and parties at the pool facility.
- Provided emergency medical care when needed.
- Conducted lifeguard training sessions on water rescue techniques, first aid procedures and CPR certification requirements.
- Repaired or replaced defective equipment including pumps, filters, ladders and diving boards.
- Monitored swimmers' activities to prevent accidents or injuries from occurring.
- Assisted in hiring new staff members such as lifeguards, instructors and cashiers.
- Prepared reports regarding staffing levels, budgeting concerns and daily operations.
- Resolved customer complaints in an efficient manner while maintaining a professional attitude.
- Encouraged patrons to follow social distancing guidelines while using the facility's amenities.
- Facilitated communication between staff members by conducting weekly meetings.
- Provided guidance to junior staff members on how best to perform their duties.
- Checked pool equipment and area daily to spot and correct safety issues.
- Coordinated smooth pool opening at start of each season and managed shutdown at end of summer.
- Prepared facility for swim competitions, games and pool parties.
- Hired, scheduled, and led team of lifeguards and swim instructors serving daily visitors.
Lifegaurd
Kingwood Community Pool
Kingwood, TX
06.2021 - 09.2023
- Monitored swimmers to ensure safety in the pool area.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Responded quickly to medical emergencies in the pool area.
- Assisted with orientation sessions for new lifeguards in training.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Prepared detailed incident reports following accidents or other incidents.
- Inspected rescue tubes and buoys regularly to ensure they are in good condition.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Educated patrons about safe swimming practices through public announcements.
- Watched over swimmers to respond quickly to distress situations.
- Participated in monthly training courses to stay up-to-date in water rescue techniques.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Cautioned swimmers regarding unsafe practices and safety hazards.
Education
Associate of Science - Psychology
University of The Ozarks
Clarksville, AR05-2028
High School Diploma -
Kingwood Park High School
Kingwood, TX05-2024
Skills
- Practices management
- Conflict resolution abilities
- Positive reinforcement techniques
- Team scheduling
- Individualized Coaching
- Performance Analysis
- Physical Conditioning
- Water rescue
- Child Supervision
- Incident Reporting
- Parent Communication
- Customer Service
- Creative Thinking
- Issue Resolution
- Strong leadership
- Flexible Schedule
- Relationship Building
- Stress Management
- Mental health awareness
- Goal Setting
- Reliability
- Interpersonal Communication
- Conflict Resolution
- Time Management
- Teamwork and Collaboration
- Mood disorders knowledge
- Excellent Communication
- Multitasking
- Organizational Skills
- Attention to Detail
- Problem-solving abilities
Certification
- Pharmacy Technician Certification.
Accomplishments
- Blue Collar Awards
- Academic All-State 2nd Team
- High School Scholar All-American Award
- Academic All District 4x
References
- Jeff Shotts: (205) 401-5615 - Woodland Hills Wahoos President
- Abigail Morris: (832) 284-2869 - Kingwood Community Pool Company Aquatic Coordinator
- Larry Graham: lgraham@ozarks.edu - Criminal Law Professor
Timeline
Assistant Swim Coach
Woodland Hills Wahoos
03.2024 - 08.2024
Pool Manager
Kingwood Community Pool
04.2023 - 09.2023
Team Member
Tropical Smoothie Cafe
10.2022 - 04.2024
Lifegaurd
Kingwood Community Pool
06.2021 - 09.2023
- Pharmacy Technician Certification.
Associate of Science - Psychology
University of The Ozarks
High School Diploma -
Kingwood Park High School
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