Lillian Sails
Shawnee
Summary
Dedicated and detail-oriented psychology major with a strong academic record and a passion for understanding human behavior. Experience in customer service and administrative roles has developed my communication, problem-solving, and organizational abilities. Eager to apply my interpersonal skills and psychology background in a professional setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Research Assistant
BHRG Lab
08.2025 - Current
- Conducted literature reviews to support ongoing research projects and inform study design.
- Collaborated with team members to develop research protocols and methodologies.
- Managed laboratory inventory, ensuring availability of necessary supplies and equipment.
- Analyzed data using statistical software to derive meaningful insights.
Accounting clerk
Midwest Tow & Transport
10.2020 - 12.2024
- Applied cognitive skills to manage sensitive financial documents, demonstrating attention to detail and confidentiality.
- Efficiently created and maintained Excel spreadsheets for budgeting, reflecting analytical thinking, and data management competence.
- Provided empathetic, solution-focused assistance to clients over the phone and interpersonal communication skills to resolve conflicts and ensure client satisfaction
Education
Bachelor of Arts - Psychology
University of Kansas
Lawrence, KS12.2026
Skills
- Problem-solving & adaptability
- Customer Service & Communication
- Conflict Resolution
- Empathy & Compassion
- Interpersonal Communication
- Leadership & Team coordination
- Microsoft office
- Time management
Certification
NAMI Family-to-Family, 8-week Education Program Course
Timeline
Research Assistant
BHRG Lab
08.2025 - Current
Accounting clerk
Midwest Tow & Transport
10.2020 - 12.2024
Bachelor of Arts - Psychology
University of Kansas
AWARDS AND ACKNOWLEDGEMENTS
Dean's list: Fall 2023, Spring 2024, Fall 2024, Honors roll, Involved in Psi Chi, Involved in National Honor Society (2 years), Involved in various leadership and service organizations like volunteer work, dance team captain (2 years), and multiple different clubs.