Lillian Schiller
Las Vegas,NV
Summary
Detail-oriented package handler with a background of three years in warehouse operations and five years of customer service.
Experienced at solving customers concerns while collaborating in a team to maintain consistent work flow in various fast-paced environments.
Overview
11
11
years of professional experience
Work History
Warehouse Associate
Amazon
Henderson, Nevada
07.2023 - 11.2024
- Unloaded shipments swiftly while following safety procedures and protocols.
- Counted the quantity of boxes or units on pallets prior to loading docks to confirm proper completion of work orders.
- Collaborated with team members and managers to address defects and inventory discrepancies to maintain efficiency and meet performance goals.
- Corrected label errors, repackaged items and notified fulfillment if an item was damaged and required to be replaced promptly.
- Sent corrected inventory back to the main belt swiftly to ensure costumer satisfication.
- Assisted in training new associates on warehouse procedures and best practices.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, mobile laptops, long handle shrink handwrapper and conveyor systems.
Hostess/Busser
Outback Steakhouse
St. George, Utah
06.2016 - 01.2020
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted guests and escorted patrons to assigned tables while managing delays effectively.
- Ensured dining services ran smoothly by checking on tables and informing servers or management of any guest concerns.
- Prepared dining room by cleaning tables, setting decorations, and organizing service utensils.
Cashier
Kmart, Sears Holding
Henderson, Nevada
03.2014 - 05.2016
- Greeted customers, addressing inquiries about products and services.
- Operated cash register and POS system for payment processing via cash, check, and credit card.
- Accurately processed customer transactions at Kmart checkout, ensuring efficiency.
- Managed returns and exchanges of merchandise per store policies.
- Collaborated with team members to restock merchandise on sales floor.
Education
High School Diploma -
Coronado High School
Henderson, NV06-2015
Skills
- Multitasking and organization
- Data entry proficiency
- Adaptability and flexibility
- POS system operation
- Problem solving
- Training new staff
- Team collaboration
- Packaging and labeling
- Order picking and processing
Timeline
Warehouse Associate
Amazon
07.2023 - 11.2024
Hostess/Busser
Outback Steakhouse
06.2016 - 01.2020
Cashier
Kmart, Sears Holding
03.2014 - 05.2016
High School Diploma -
Coronado High School