Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Open To Work

Lillian Scott

Florissant,USA

Work Preference

Desired Job Title

Project Manager, PMOSr Project Manager, EPMOProject Manager, PMOProject ManagerAgile Project Manager/Scrum Master

Work Type

Full TimePart TimeContract WorkGig WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Florissant, USA, USSt Louis, MOO'Fallon, MOSaint Charles, MOEdwardsville, IL
Open to relocation: Yes

Salary Range

$95000/yr - $200000/yr

Summary

Results-driven professional with over 15 years of experience in leading cross-functional teams on complex technical and capital projects. Expertise in project planning, execution, and completion within budget and timelines. Proven ability to identify risks and implement solutions that enhance project outcomes and exceed client expectations. Strong communicator skilled in stakeholder collaboration and proficient in project management tools to optimize efficiency.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Project Manager, PMO

Midland States Bank
O’Fallon, MO
08.2024 - 05.2025
  • Created and implemented standardized project management methodologies, templates and processes.
  • Developed resource and capacity reporting and planning dashboards via PowerBI.
  • Led operations process improvement initiate for cross functional teams decreasing processing times, resulting in 15% cost savings per transaction.
  • Coordinated domestic and offshore teams to align interdependencies, prerequisites, and risk mitigation for multi-region roll-outs.
  • Chaired steering committees and executive briefings alongside the VP of Strategic Business Unit and PMO leadership.
  • Drove vendor selection and management, from RFP issuance through contract execution, ensuring legal and invoicing compliance.
  • Enforced internal PM processes: scope control, resource planning, critical-path scheduling, and contingency planning.
  • Leveraged MS Project, SharePoint, and Power BI to maintain charters, status reports, risk registers, and real-time dashboards.
  • Boosted ERP project delivery success rate by 35% through standardized deployment playbooks.
  • Streamlined vendor onboarding time by 30% with a revamped RFP-to-contract workflow.
  • Improved executive visibility with real-time Power BI dashboards for ERP and application.

Sr Project Manager, EPMO

Safety National
St. Louis, MO
07.2020 - 01.2024
  • Managed IT and business projects including App Development, Infrastructure, Legal, Salesforce and ServiceNow to support teams and report progress.
  • Directed implementation of system of record for broker data using Salesforce.
  • Spearheaded integration of Active Directory accounts with Okta to enhance security measures (SSO).
  • Guided Salesforce program operations and strategic direction as steering committee member.
  • Facilitated daily operational meetings, including stand-ups and retrospectives, to review progress and adapt strategies.
  • Navigated project challenges by managing roadblocks and monitoring project metrics such as velocity and burn-down charts.
  • Administered vendor relationships, ensuring adherence to contractual agreements and service levels.
  • Maintained comprehensive project documentation, including schedules, resource allocations, and risk logs, to ensure transparency and accountability.
  • Supervised project teams, comprising over 30 domestic and offshore personnel, to drive project execution and team synergy.
  • Reduced Vendor Risk Assessment processing times by 20%, significantly speeding up risk management processes.
  • Implemented Snowflake-database, Powered BI dashboard, including UI construction, to optimize data visualization and decision-making processes.
  • Deployed vendor risk module in ServiceNow to streamline vendor assessments and mitigate potential risks.
  • Executed Salesforce permissions project, evaluating user access and permissions via Active Directory to bolster system security via Okta SSO.
  • Completed Microsoft server migration project, including server clean up, upgrade and migration to Azure cloud services.
  • Articulated project plans and progress to stakeholders and team members, enhancing project visibility and stakeholder engagement.
  • Championed Agile transformation for project team, providing coaching to enhance agility and responsiveness.
  • Redefined project intake process and PMO framework, establishing more efficient and streamlined approach to project management.

Project Manager, PMO

Elyon International, Boeing
St. Louis, MO
02.2020 - 07.2020
  • Oversaw HR IT projects, ensuring stable Workday integrations for stakeholders.
  • Orchestrated diverse project initiatives, significantly expanding inventory options.
  • Coordinated with contractors to ensure timely project execution.
  • Refined and steered project strategies to align with corporate objectives.
  • Directed teams focused on innovative design and product launches.
  • Cultivated vendor partnerships to bolster collaboration and performance metrics.
  • Administered oversight for internal staff, contractors, and vendor relations.
  • Analyzed process versus technology discrepancies in HR integrations.
  • Reduced integration discrepancies by 20%, enhancing system reliability.
  • Enhanced revenue streams by adept project management and inventory expansion.
  • Implements scrum and kanban methodologies.
  • Standardized organizational project frameworks, tailoring them to strategic needs.
  • Spearheaded integration project from inception to completion, achieving deadlines consistently.
  • Initiated single access framework for both prospective and current employee data.
  • Represented project progress and outcomes to senior management and stakeholders effectively.

Project Manager

Strategic Staffing Solutions, Wells Fargo
St. Louis, MO
06.2018 - 02.2020
  • Directed initiation, core team meetings, and closure of IT projects, ensuring comprehensive stakeholder engagement and smooth transitions.
  • Engaged Financial Advisors as subject matter experts to extract precise requirements for successful tool development.
  • Documented and distributed all project artifacts, including project plans, status updates, and logs for risks, issues, and changes.
  • Orchestrated activities of multiple UI scrum teams to enhance data analysis tools for Branch Managers and Financial Advisors.
  • Oversaw budgetary and timeline management of IT projects to ensure adherence to scheduled targets without compromise.
  • Delivered multimillion-dollar financial projects, including advanced financial tools and dashboards tailored for Financial Advisors.
  • Completed substantial IT projects with multimillion-dollar budgets, consistently meeting all set deadlines and budgetary constraints.
  • Administered project financial close-outs in collaboration with financial controllers, aligning final records with strategic fiscal objectives.
  • Achieved project success in Agile environment by leading five project teams with exemplary application of PMLC and SDLC methodologies.
  • Ensured strict budget and schedule control, maintaining zero percent overrun through vigilant monitoring and adjustment.
  • Realized project objectives across both Agile and Waterfall methodologies, leveraging diverse approaches to maximize team performance and project outcomes.

Agile Project Manager/Scrum Master

SyllogisTeks, Centene
St. Louis, MO
09.2017 - 05.2018
  • Orchestrated management of three Scrum and Kanban teams.
  • Applied Kanban principles to oversee production support efforts.
  • Directed Daily Scrum, Sprint Planning, Backlog Refinement, and Retrospective meetings.
  • Partnered with Product, Business, and Engineering Teams to streamline backlogs.
  • Oversaw projects from initiation to completion.
  • Cultivated vendor relationships to enhance collaborative ties.
  • Guided teams in adopting Agile/Scrum methodologies.
  • Slashed service level agreements for production support by 15% by integrating Kanban.
  • Enhanced team velocity by 25% through strategic focus on iteration commitments.
  • Escalated critical issues to leadership effectively, ensuring swift resolution of impediments.
  • Utilized burn down charts to convey progress to management, enhancing transparency.
  • Improved productivity and quality by imparting training and insights on agile frameworks.
  • Defined project scopes and allocated resources adeptly to achieve objectives.
  • Boosted team output with iterative deployment techniques.

Agile Project Manager

NetEffects, US Bank
St. Louis, MO
03.2017 - 09.2017
  • Directed project staff to deliver mortgage change initiatives, ensuring all impacted areas were identified and represented.
  • Orchestrated collaboration across business lines, technology resources, and external vendors to facilitate business changes.
  • Led scrum teams, coached members, and conducted scrum ceremonies to optimize team dynamics and project delivery.
  • Developed comprehensive project plans, including RACI, RAID matrices, resource allocations, and communication strategies.
  • Administered robust quality assurance program, incorporating on-site evaluations, internal audits, and customer feedback mechanisms.
  • Enhanced customer satisfaction by effectively resolving over 100 product and service issue tickets.
  • Reduced production bugs by 30%, streamlining quality assurance processes and increasing system reliability.
  • Spearheaded change management initiatives, defining strategies and deliverables that aligned with organizational goals.
  • Elevated project management standards by implementing structured methodologies and continuous improvement practices.

Project Manager/Scrum Master

NextGen, Washington Univ
St. Louis, MO
10.2016 - 03.2017
  • Established intake procedures for ServiceNow development team.
  • Implemented Agile framework within team of 15 comprising developers, QA, and business analysts.
  • Defined intake process for ServiceNow development team.
  • Managed ServiceNow enhancement project effectively, overseeing resources and deliverables.
  • Coordinated with project collaborators to swiftly recognize and resolve issues.

IT Project Manager/Scrum Master

Mortgage Returns
St. Louis, MO
11.2015 - 10.2016
  • Directed establishment and execution of Agile/Scrum processes to enhance team operations.
  • Coordinated with Product and Software Development teams, serving as critical communication bridge.
  • Restructured QA testing and release methodologies to streamline project deliverables.
  • Overhauled management of Business Analyst and Quality Assurance resources to optimize team performance.
  • Established PMO framework that amplified productivity by 50%, demonstrating robust capability in organizational enhancements.
  • Elevated platform performance and team confidence by integrating Scrum practices for bug backlog resolution, which significantly boosted team velocity.
  • Enhanced regression test accuracy by 45% through introduction of automated testing methods, markedly reducing production errors.

Education

MA - Digital Media Communication & Web Design

LINDENWOOD UNIVERSITY
Saint Charles, MO
05-2008

BS - Management Information Systems

SAINT LOUIS UNIVERSITY
St Louis, MO
05-2002

Skills

  • Project scheduling and planning
  • Agile frameworks
  • Resource allocation
  • Risk assessment and management
  • Process enhancement
  • Vendor relations management
  • Stakeholder collaboration
  • Change facilitation
  • Budget oversight
  • Communication proficiency
  • Team leadership
  • Requirements gathering
  • Software lifecycle management
  • Cross-departmental coordination
  • Scope definition and control
  • Scrum leadership
  • Issue and risk oversight
  • Coaching for development
  • Quality control measures
  • Performance metrics tracking
  • PMO governance
  • Stakeholder communications
  • Project scope analysis
  • Scope management
  • Vendor management
  • Business requirements analysis
  • Document management
  • Root-cause analysis
  • Workflow planning

Certification

  • SAFe 6 Agilist - Scaled Agile Inc
  • CSPO Certified Scrum Product Owner - Scrum Alliance
  • CSM Certified Scrum Master - Scrum Alliance
  • Project Management Certificate (PMBOK) - International Institute for Learning

Timeline

Project Manager, PMO

Midland States Bank
08.2024 - 05.2025

Sr Project Manager, EPMO

Safety National
07.2020 - 01.2024

Project Manager, PMO

Elyon International, Boeing
02.2020 - 07.2020

Project Manager

Strategic Staffing Solutions, Wells Fargo
06.2018 - 02.2020

Agile Project Manager/Scrum Master

SyllogisTeks, Centene
09.2017 - 05.2018

Agile Project Manager

NetEffects, US Bank
03.2017 - 09.2017

Project Manager/Scrum Master

NextGen, Washington Univ
10.2016 - 03.2017

IT Project Manager/Scrum Master

Mortgage Returns
11.2015 - 10.2016

MA - Digital Media Communication & Web Design

LINDENWOOD UNIVERSITY

BS - Management Information Systems

SAINT LOUIS UNIVERSITY

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Lillian Scott