Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Lillian Sewell

Alexandria

Summary

Driven and customer-focused professional with a proven track record at Pinecrest Developmental Center, enhancing team efficiency and client satisfaction. Skilled in cash handling and customer service excellence, demonstrated through innovative problem-solving and interpersonal abilities. Achieved significant improvements in customer loyalty and operational efficiency, showcasing a strong work ethic and empathy towards client needs.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Overview

28
28
years of professional experience

Work History

Cashier

Circle K
04.2022 - 05.2024
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Third Key Manager

Dollar General Store
04.2001 - 05.2003
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
  • Leveraged strong interpersonal skills to build rapport with customers, resulting in repeat business and positive word-of-mouth referrals.
  • Identified opportunities for process improvements within store operations, leading to increased efficiency across all departments.
  • Contributed to the achievement of sales targets through consistent upselling techniques and product knowledge sharing with customers.
  • Assisted with scheduling, interviewing, and other administrative tasks to boost success successful store.
  • Implemented improved training methods for new employees, reducing onboarding time significantly while ensuring thorough understanding of job responsibilities.
  • Oversaw inventory audits to verify accuracy of stock levels and identify discrepancies for timely resolution.
  • Reduced employee turnover, training new hires in company policies and procedures.

RTS

Pinecrest Developmental Center
02.1997 - 03.2001
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Produce Clerk

Super One Foods
05.1996 - 03.1998
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Inspected produce to update and adjust pricing information.

Education

High School Diploma -

Tioga High School
Tioga, LA
05-1991

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Customer service excellence

Timeline

Cashier

Circle K
04.2022 - 05.2024

Third Key Manager

Dollar General Store
04.2001 - 05.2003

RTS

Pinecrest Developmental Center
02.1997 - 03.2001

Produce Clerk

Super One Foods
05.1996 - 03.1998

High School Diploma -

Tioga High School

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Lillian Sewell