Lillian Shepherd
Sonoma,CA
Summary
Motivated professional with experience in food service and childcare. Proven ability to manage inventory, provide exceptional customer service, and collaborate with team members. Ready to leverage skills to improve operational efficiency and guest experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Snack Bar Attendant
Sonoma Valley Little League Baseball
Sonoma, CA
03.2025 - 08.2025
- Operated snack bar efficiently, ensuring timely service during games.
- Managed inventory levels, restocking items to meet customer demand consistently.
- Maintained cleanliness and organization of snack bar area per health regulations.
- Assisted customers with menu selections, enhancing overall guest experience.
- Implemented improved workflows that reduced wait times during peak hours.
- Monitored inventory and notified management of deficiencies or shortages.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Provided support during special events, ensuring seamless execution of catering services as needed.
- Handled cash transactions accurately, maintaining accountability for daily revenue totals.
- Enhanced customer satisfaction by providing timely and accurate snack bar services.
- Collaborated with team members to ensure smooth operation of the snack bar during peak times.
- Managed inventory levels, minimizing stock shortages and reducing waste.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Prepped food items for later use to save staff time during busy hours.
- Used cash register to tender change and process cash and credit card payments.
Babysitter
Jerica Whitaker
Sonoma, CA
11.2024 - 08.2025
- Supervised children during activities, ensuring safety and engagement.
- Prepared nutritious meals and snacks tailored to dietary needs.
- Organized playdates and outings, promoting social interaction and teamwork.
- Maintained communication with parents regarding children's progress and behavior.
- Managed conflicts among children, promoting conflict resolution skills.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Communicated positively with children and guardians.
Pet Sitter
Samantha Thames
Sonoma, CA
03.2024 - 08.2025
- Provided daily care for pets, ensuring their health and happiness.
- Administered medications and maintained records of pet health conditions.
- Implemented safety protocols during walks to ensure pet security.
- Communicated effectively with pet owners regarding care updates and concerns.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Pet Sitter
Casey Chavez
Sonoma, CA
02.2024 - 07.2025
- Developed customized feeding schedules to meet individual pet needs.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Enhanced customer satisfaction through attentive service and prompt responses.
- Organized playtime activities to promote physical exercise and mental stimulation for pets.
Education
Bachelor of Science - Pre-Nursing
University of Nevada, Reno
Reynard, NV06.2029
Skills
- Food safety
- Money handling
- Cleanliness maintenance
- Food preparation
- Point of sale (POS) system operation
- Valid California driver's license
Certification
- Trauma Care Training - 2026
Timeline
Snack Bar Attendant
Sonoma Valley Little League Baseball
03.2025 - 08.2025
Babysitter
Jerica Whitaker
11.2024 - 08.2025
Pet Sitter
Samantha Thames
03.2024 - 08.2025
Pet Sitter
Casey Chavez
02.2024 - 07.2025
Bachelor of Science - Pre-Nursing
University of Nevada, Reno