Lillian Sims
West Monroe,LA
Summary
My adaptability and strong work ethic drive continuous improvement and team success. Developed organizational and multitasking skills in fast-paced environment. as demonstrated at Olive Garden Restaurant where I enhanced guest experiences through meticulous attention to detail and superior customer service. Demonstrates ability to manage time and resources effectively while maintaining high standards of accuracy. Looking to leverage these skills in new field to contribute to team success and organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Olive Garden Restaurant
01.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier Team Lead
Revery
04.2019 - 01.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
West Monroe High School
West Monroe LA08-2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Reliable and Responsible
- Warm and Friendly
- Adaptable and Flexible
- Cool Under Pressure
- Attention to Detail
- Continuous Improvement
Certification
Microsoft Word, Power Point, and Digital Graphics
Timeline
Server
Olive Garden Restaurant
01.2023 - Current
Cashier Team Lead
Revery
04.2019 - 01.2023
High School Diploma -
West Monroe High School
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