Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillian Stephenson

Pittsburgh,Pennsylvania

Summary

Versatile professional with broad skillset acquired through diverse roles in various industries. Well-versed in troubleshooting, project management, customer service and team collaboration. Draw on wide-ranging experience to adapt quickly in fast-paced environments and deliver impactful solutions to challenges.

Overview

4
4
years of professional experience

Work History

Bartender/Cook

Bar 48
ELiz, Pennsylvania
05.2024 - Current
  • Greeted customers and provided excellent customer service.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Performed opening and closing duties including restocking supplies.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Adhered to food safety standards when storing and preparing foods.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Ensured that all food was cooked at the correct temperature and stored correctly.
  • Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.

Private Nanny

Private Family Client
Eighty Four, Pennsylvania
01.2024 - Current
  • Maintained a safe, healthy, and nurturing environment for four children aged 2, 4, 6, and 8 in their home.
  • Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
  • Assisted with homework, tutoring and school projects as needed.
  • Prepared meals according to dietary needs of the family's children.
  • Transported the children safely to appointments, social engagements or recreational activities.
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents.

Office Assistant

Family Behavioral Resources LLC
Pittsburgh, Pennsylvania
08.2022 - 12.2023
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Performed administrative duties such as scheduling appointments, registering new members, collecting payments.

Manager

Fellini's Pizza
Elizabeth, Pennsylvania
10.2020 - 08.2022
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Assisted with kitchen preparation during peak times as needed.

Executive Personal Assistant

All Caps Media
Wexford, Pennsylvania
02.2021 - 01.2022
  • Organized and scheduled meetings, appointments, and travel arrangements.
  • Managed all incoming correspondence to ensure timely responses.
  • Provided administrative support related to project management tasks.
  • Maintained an organized filing system for easy access to documents when needed.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Performed various clerical tasks and organized office areas to promote productivity.

Education

High School Diploma -

Thomas Jefferson High School
Jefferson Hills, PA
06-2018

Skills

  • Spreadsheet Management
  • Call handling
  • Report Writing
  • Bookkeeping
  • Front Office Management
  • Social media knowledge
  • Strategic Planning
  • Social integration
  • Behavior Modeling
  • Social skill development
  • Housekeeping
  • Food Service
  • Menu Memorization
  • Mixology
  • Food Preparation
  • Food Running
  • Health codes compliance
  • Beverage Preparation
  • Payment Processing
  • Service-oriented mindset

Timeline

Bartender/Cook

Bar 48
05.2024 - Current

Private Nanny

Private Family Client
01.2024 - Current

Office Assistant

Family Behavioral Resources LLC
08.2022 - 12.2023

Executive Personal Assistant

All Caps Media
02.2021 - 01.2022

Manager

Fellini's Pizza
10.2020 - 08.2022

High School Diploma -

Thomas Jefferson High School

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Lillian Stephenson