I enjoy reading, hanging out with my friends, trying different coffee shops, making my own coffee at home, hanging out with my three dogs, and spending time with my family
Lillian Thome
Terre Haute ,IN
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences. Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in environment. . Ready to use and develop communication and organizational skills in Barista role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Patient Care Technician
Union Health
02.2024 - 07.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
Sales Associate
TJ Maxx
06.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
West Vigo High School
4590 W Sarah Myers Drive06-2024
Skills
- Problem-solving skills
- Time management
- Teamwork and collaboration
- Customer service
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Flexible schedule
Certification
CNA certification and CPR certification
Interests
Timeline
Patient Care Technician
Union Health
02.2024 - 07.2024
Sales Associate
TJ Maxx
06.2023 - 09.2023
High School Diploma -
West Vigo High School
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