Lillian Tibor
Aurora
Summary
Developed strong organizational and multitasking abilities in fast-paced office environment. Skilled in managing schedules, coordinating meetings, and handling communications. Seeking to transition into new field, leveraging transferable skills to contribute effectively in diverse settings.
Overview
4
4
years of professional experience
Work History
Office Administrator/Receptionist/Social Media Manager
Wetworks Pool And Spa
03.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Office Administrator/Receptionist
Caliber Collision
10.2023 - 07.2024
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Medical Office Administrator
Oak Tree Behavioral Services
08.2022 - 05.2023
- Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
- Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
- Oversaw office records and maintained strict document control.
- Trained all new employees on records management system.
Bank Teller
Wells Fargo
08.2021 - 11.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Education
Accounting
University of Phoenix
Phoenix, AZ11-2024
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- File maintenance
- Scheduling
- Inbound phone call handling
Timeline
Office Administrator/Receptionist/Social Media Manager
Wetworks Pool And Spa
03.2025 - Current
Office Administrator/Receptionist
Caliber Collision
10.2023 - 07.2024
Medical Office Administrator
Oak Tree Behavioral Services
08.2022 - 05.2023
Bank Teller
Wells Fargo
08.2021 - 11.2021
Accounting
University of Phoenix
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