Lillian Torres
Miami,FL
Overview
28
28
years of professional experience
1
1
Certification
Work History
Clinical Laboratory Supervisor
Texas Scottish Rite Hospital
Dallas, TX
12.2022 - Current
- Supervise laboratory operations: Oversee the overall functioning of the laboratory, including managing workflow, scheduling staff, and ensuring timely completion of tests and procedures
- Ensure compliance: Ensure compliance with all applicable laboratory regulations, standards, and safety protocols, including CLIA (Clinical Laboratory Improvement Amendments) and CAP (College of American Pathologists) guidelines
- Quality control and assurance: Implement quality control measures to maintain the accuracy and reliability of laboratory results
- Conduct regular audits and proficiency testing and address any issues or discrepancies
- Staff management: Recruit, train, and supervise laboratory personnel, including medical technologists, technicians, and assistants
- Provide ongoing performance feedback, mentorship, and professional development opportunities
- Laboratory equipment and supplies: Manage inventory of laboratory equipment, reagents, and supplies
- Coordinate maintenance and calibration of laboratory instruments and equipment to ensure accurate and reliable test results
- Data analysis and reporting: Review and analyze laboratory data, interpret results, and prepare reports for healthcare providers and stakeholders
- Provide accurate and timely information to support patient care decisions
- Collaboration: Collaborate with other healthcare professionals, such as pathologists, physicians, and nurses, to ensure effective communication and coordination of laboratory services in patient care processes
- Continuous improvement: Identify opportunities for process improvement, operational efficiency, and cost control
- Implement new technologies, methodologies, and best practices to enhance laboratory performance
- Risk management: Identify and mitigate potential risks and hazards in the laboratory
- Develop and implement safety protocols and emergency procedures to protect staff and patients
- Professional development: Stay updated with advancements in laboratory science and technology through continuing education, conferences, and professional networking
- Share knowledge and expertise with team members.
- Inspected laboratory equipment to ensure proper operation and safety compliance.
- Conducted staff meetings to discuss laboratory policies, procedures, and protocols.
Laboratory Supervisor
Baylor Scott & White Hospital
Irving, TX
03.2022 - 12.2022
- Performs laboratory tests in compliance with department procedures and all pertinent regulatory requirements
- Follows quality control, quality assurance, safety, and infection control procedures
- Performs instrument maintenance, calibration, and troubleshooting
- Accurately reports test results
- Maintains appropriate inventory of supplies
- Maintains effective communication and working relationships with all laboratory personnel, other disciplines, and external customers
- Participates in laboratory projects and educational activities
- Demonstrates and educates laboratory beliefs and technical skills to others
- Knowledge of laboratory regulations, protocols, and procedures
- Statistical and critical thinking abilities
- Ability to comprehend and communicate instructions
- Ability to perform laboratory protocols and procedures
- Skill in the use of computers and related software applications
- Knowledge of safety and infection control standards
- Ability to work in a team environment.
- Assisted in the development and implementation of laboratory safety policies and procedures.
- Supervised daily operations of laboratory personnel, ensuring that all activities were completed according to established protocols.
Medical Technologist/ Interim Supervisor
Jackson Memorial Hospital
Miami, FL
08.2017 - 03.2022
- Corelab PIC internship managing 12 med techs day to day activities including: med techs call in, reporting critical results to physicians or nurses and all troubleshooting with instruments
- Performed laboratory tests such as hematology, urinalysis, coagulation and chemistry to detect abnormal conditions in patients.
- Maintained accurate records of patient test results and reported any abnormalities to the physician.
- Consistently commended for the timely, high-quality completion of both routine and special laboratory assays of patient specimens
- Demonstrates critical thinking/problem-solving skills related to lab processes, identifying problems, troubleshooting adverse events affecting lab tests, computer systems, and lab analyzers to resolve issues
- Must be able to maintain accurate records, give and follow oral/written instructions, and communicate effectively with hospital and laboratory personnel
- Must be able to demonstrate proficiency with word processing, spreadsheet, and database management software
- Must be able to demonstrate effective interpersonal skills (communicate effectively with all levels of staff, have strong tact and diplomacy skills, and conduct work in a highly professional manner)
- Must be able to demonstrate analytical and statistical skills, decision-making skills, and work independently
- Must have strong organizational skills and be able to plan and prioritize projects, along with good project management skills
- Must be team-oriented
- Must have a working knowledge of the departmental functions and the related hospital policies, procedures, laws, guidelines, regulations, and legal issues
- Must be able to demonstrate good change management skills and a high level of personal motivation.
Medical Technologist
Cleveland Clinic
Weston, FL
02.2017 - 07.2017
- Conducts quality laboratory testing and result reporting
- Ensures that results are reported in compliance with the goals and standards of the department, hospital, and applicable accrediting organizations (AHCA, CLIA, COLA, and JCAHO)
- Accurately identifies each patient specimen and testing orders and ensures results are accurate and reported in a timely manner
- Ensures specimen integrity and identification and resolves specimens not meeting testing criteria
- Identifies and resolves pending specimen results from the laboratory information system for assigned departments
- Reports pertinent information to the physician, patient care area, or supervisor (e.g., panic values, instrument malfunctions, delay in testing, reagent or supply depletion)
- Notes 'dates opened' and 'expiration dates' on reagents, controls, etc., and uses reagents and controls only to their expiration dates
- Maintains cleanliness of work areas and keeps work areas organized and stocked
- Follows safety procedures and utilizes all safety devices and personal protective equipment per protocol
- Follows troubleshooting procedures to correct deficiencies or problems as they occur with instruments and equipment
- Ensures instrument operation and results are reliable and performs maintenance checks, start-ups, and shutdowns as assigned or required
- Answers the telephone, greets customers, and provides consult and technical support to the physicians, phlebotomists, and nursing staff
- Follows quality control policy and ensures controls are within acceptable limits before patient results are reported
- Documents quality control and out-of-range results in an appropriate manner
- Other duties as assigned.
Medical Technologist
Boca Raton Regional Hospital
Boca Raton, FL
03.2015 - 02.2017
- Perform qualitative and quantitative tests on specimens such as blood, urine, and body fluids in the area of chemistry
- Perform proficiency testing and evaluate QC within the laboratory using standard lab test and measurement and controls
- Perform preventive maintenance, calibration, and troubleshooting techniques on instruments
- Collect and prepare specimens and perform laboratory procedures used in the diagnosis, treatment, and prevention of disease
- Report results in compliance with the goals and standards of the department
- Prepare samples and reagents for testing in accordance with laboratory policies
- Responsible for the accuracy, interpretation, and reporting of all test results according to laboratory policies
- Prepare specimens and ensure specimen integrity by identifying specimens that do not meet testing criteria and perform laboratory procedures used in the diagnosis, treatment, and prevention of disease
- Perform routine maintenance on equipment and quality control for all reagents
- Keep accurate records of quality control, maintenance, and workload data according to laboratory policies
- Refer problems and unusual results to appropriate parties and document all corrective action procedures undertaken in the laboratory.
Medical Technologist
Toledo Clinical and Reference Laboratory
Arecibo, PR
08.2011 - 12.2014
- Collect and prepare specimens and perform laboratory procedures used in the diagnosis, treatment, and prevention of disease
- Verify record and report lab results on all performed tests
- Ensure compliance with government requirements, hospital policies, and laboratory procedures, including maintaining the cleanliness of lab equipment, instruments, and work area
- Created a route to visit rheumatologists, urologists, gynecologists, and gastroenterologists to promote different cancer tumor markers
- Executed and analyzed tests in areas including chemistry, hematology, urinalysis, serology, and bacteriology to aid physicians in diagnosing and treating disease
- Consistently commended for the timely, high-quality completion of both routine and special laboratory assays of patient specimens
- Ensured test-result validity before recording/reporting results, earning a reputation for meticulous attention to detail
- Demonstrated the ability to communicate test results effectively with physicians, pathologists, and nursing staff as a member of an interdisciplinary team focused on providing exemplary quality of care
- Evaluated quality control within the laboratory using standard laboratory test and measurement controls and maintained compliance with CLIA, OSHA, safety, and risk-management guidelines.
Medical Technologist
Del Centro Clinical Laboratory
08.1996 - 12.1999
- Analyzed tests in areas including chemistry, hematology, urinalysis, serology, and bacteriology to aid physicians in diagnosing and treating disease
- Medical Technologist student at Presbyterian Community Hospital - Completed a 6-month clinical training program in all areas at Presbyterian Community Hospital
- Operated and calibrated an assortment of laboratory/testing equipment and performed various chemical, microscopic, and bacteriologic tests
- Performed stat and routine testing on a variety of specimens quickly and accurately
- Maintained lab equipment and troubleshooted/resolved instrument problems.
Education
Certificate in Medical Technologist -
University of Sacred Heart
02.1996
BS in Natural Sciences -
Pontifical Catholic University
05.1991
Skills
- Dedicated and highly skilled Clinical Lab Supervisor with extensive experience in laboratory operations Proven ability to perform a wide range of laboratory tests, ensuring accuracy and compliance with quality control standards Excellent skills in instrument maintenance, troubleshooting, and effective communication within multidisciplinary teams
Certification
- ASCP, April 1996 to Present
- Florida State Supervisor License, August 2022 to August 2024
Timeline
Clinical Laboratory Supervisor
Texas Scottish Rite Hospital
12.2022 - Current
Laboratory Supervisor
Baylor Scott & White Hospital
03.2022 - 12.2022
Medical Technologist/ Interim Supervisor
Jackson Memorial Hospital
08.2017 - 03.2022
Medical Technologist
Cleveland Clinic
02.2017 - 07.2017
Medical Technologist
Boca Raton Regional Hospital
03.2015 - 02.2017
Medical Technologist
Toledo Clinical and Reference Laboratory
08.2011 - 12.2014
Medical Technologist
Del Centro Clinical Laboratory
08.1996 - 12.1999
Certificate in Medical Technologist -
University of Sacred Heart
BS in Natural Sciences -
Pontifical Catholic University