Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lillian Velazquez

Eustis,FL

Summary

Highly motivated and I am seeking to obtain a challenging position with a company where I can utilize my skills and experience. Experienced with bilingual administrative tasks, including managing schedules and handling communications. Excellent, communication and relationship building skills. Listen attentively, communicate persuasively and follow through diligently.


Overview

15
15
years of professional experience
1
1
Certification

Work History

ADMINISTRATIVE ASSISTANT

Quest Inc.
09.2023 - Current
  • Coordinated schedules and managed calendars ensuring efficient time management.
  • Assisted in tracking deadlines and deliverables, ensuring timely completion of tasks.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

ACTIVITIES COORDINATOR

QUEST, INC.
05.2018 - 09.2023
  • Lead daily activity classes in assigned areas at facility to include guiding staff on assisting clients with activities, instructing staff on responsibilities within activity and ensuring activities occur as developed
  • Assist ADT Program Coordinator in planning meaningful day activities for assigned facility including completion of activity plans and resource acquisition.
  • Ensure documentation of individual's participation within activities to capture progress towards goals outlined in SP
  • Manage activities budget including independently contracting with outside activity providers/groups
  • Organize and maintain supplies utilized for activities/curriculum through an organized inventory and needs assessment system
  • Assist in the development, compliance, and reporting requirements for respective and prospective grantors/funders pertaining to Quest ADT Activity programming
  • Provide positive interaction with participants and staff respecting individual differences. Serve as role model in the environment
  • Organize and maintain activities calendar through coordination with ADT Management. Calendar to synergize with activity and daily routine schedules

PROGRAM COORDINATOR

NEW JERSEY INSTITUTE FOR DISABILITIES
05.2010 - 11.2017
  • Developing and implementing client goals.
  • Coordinating program activities
  • Assist clients with personal care, transportation, and meals.
  • Complete daily reports on Therap

Education

Associate of Science - Medical Administrative Billing And Coding

Keiser University
Fort Lauderdale, FL
02-2023

Skills

  • Excellent, communication and relationship building skills Listen attentively, communicate persuasively and follow instructions
  • Understanding of state compliance needs to carry out daily activities
  • Sympathetic, imaginative and encouraging professionally
  • HIPAA compliance
  • Patient demographics
  • Patient care and confidentiality
  • Medical Administrative Billing and Coding
  • Appointment coordination
  • Data entry efficiency
  • Medical records management

Certification

  • CPR / First Aid
  • Abuse/Neglect
  • Overview for Mental and Developmental Disabilities
  • Safety Care
  • Microsoft Word/Excel/PowerPoint
  • HIPAA
  • Zero Tolerance

Languages

Spanish
Native or Bilingual

Timeline

ADMINISTRATIVE ASSISTANT

Quest Inc.
09.2023 - Current

ACTIVITIES COORDINATOR

QUEST, INC.
05.2018 - 09.2023

PROGRAM COORDINATOR

NEW JERSEY INSTITUTE FOR DISABILITIES
05.2010 - 11.2017

Associate of Science - Medical Administrative Billing And Coding

Keiser University

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