Lillian Watkins
Maplewood
Summary
Dynamic and dedicated professional with experience at Ranken Technical College, excelling in teamwork and customer service. Proven ability to enhance order fulfillment and support inventory management. Proficient in Revit and Adobe, with a strong problem-solving mindset, consistently contributing to a positive and productive environment.
Overview
3
3
years of professional experience
Work History
Student Worker
Ranken Technical College
08.2024 - Current
- Worked in team environment to maintain high levels of productivity.
- Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally while maintaining confidentiality.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Supported campus bookstore with inventory management and customer service.
- Screen printed logos for hoodies, t-shirts, and more.
Concessions and Front Desk Worker
Maplewood Family Aquatic Center
06.2022 - 08.2022
- Greeted and assisted guests, ensuring a welcoming environment at front desk.
- Processed payments and handled cash transactions accurately and efficiently.
- Maintained cleanliness and organization of front desk area to enhance visitor experience.
- Coordinated with lifeguards and staff to ensure safety protocols were followed consistently.
- Assisted guests in booking reservations, resulting in increased occupancy rates and revenue generation.
- Managed a high volume of incoming calls, directing callers to appropriate personnel or assisting with their needs.
Education
Bachelor of Science - Architectural Technology
Ranken Technical College
St Louis, MO05-2027
Associate of Science - Architectural Technology
Ranken Technical College
St Louis, MO05-2025
Skills
- Fast learner
- Teamwork and collaboration
- Problem-solving
- Friendly and professional
- Proficient in Revit, AutoCad, and Adobe
- Basic graphic design
- Proficient in Photography
Timeline
Student Worker
Ranken Technical College
08.2024 - Current
Concessions and Front Desk Worker
Maplewood Family Aquatic Center
06.2022 - 08.2022
Bachelor of Science - Architectural Technology
Ranken Technical College
Associate of Science - Architectural Technology
Ranken Technical College