Results-driven professional with experience in food service, retail and substitute teaching. Proven ability to enhance customer experiences through exceptional service and teamwork. Committed to maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Subsitute teacher
Kelly Educational Staffing
Kissimmee
08.2025 - Current
Delivered subject instruction tailored to diverse student populations.
Collaborated with teachers to effectively implement lesson plans and support student learning.
Adapted teaching methods to meet individual student needs and learning styles.
Managed classroom behavior to foster a positive learning environment.
Food Service Ambassador
SeaWorld
Orlando
03.2024 - 08.2025
Provided outstanding guest service in dining areas, contributing to positive dining experiences throughout the park.
Assisted guests with menu selections and dietary inquiries, enhancing their experience.
Prepared salads, sandwiches, and desserts to fulfill customer orders promptly and accurately.
Managed point-of-sale systems to ensure accurate order processing and smooth payment transactions.
Maintained cleanliness and organization of food service stations and seating areas.
Store Associate
disney gifts
Kissimmee
05.2024 - 02.2025
Provided exceptional customer service to enhance shopping experiences.
Operated point-of-sale systems for customer transactions.
Ensured store cleanliness and organized product displays to enhance customer shopping experience.
Stocked, replenished, and organized inventory to keep store merchandise fresh.
Unloaded and moved merchandise to maintain aisles and set up product displays.
Performed daily opening and closing procedures for store operation.
Packaged and shipped online orders to achieve timely delivery and customer satisfaction.
Trained new employees on store policies and customer service standards to foster a knowledgeable team.
Food Champion
Taco Bell
Kissimmee
08.2021 - 05.2022
Delivered exceptional customer service during peak hours to support high-volume operations.
Prepared food items according to company recipes and quality standards.
Monitored food safety practices to comply with health regulations.
Ensured cleanliness and organization of kitchen and dining areas to enhance customer experience.
Handled cash transactions accurately at the register during customer checkouts.
Sorted and stored truck orders in designated areas to optimize inventory accessibility.
hostess
IHOP
04.2021 - 08.2021
Greeted guests warmly and established a friendly atmosphere.
Managed seating arrangements to optimize dining flow and guest experience.
Coordinated with servers to enhance table service efficiency and improve guest satisfaction.
Handled phone inquiries to schedule and confirm reservations and record takeout orders, ensuring clear communication and responsive service.
Bussed tables during peak hours to maintain dining cleanliness and support server efficiency.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Handled cash payments and reconciled daily transactions accurately.
Verified and recorded cash tips at the end of shift to maintain financial accuracy.
Packed and distributed to-go and DoorDash orders to ensure timely delivery to customers.