Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
City Secretary
City of Bayou Vista
01.2021 - Current
Managed city council meeting agendas, ensuring timely distribution and adherence to legal requirements.
Oversaw maintenance of public records and open records, enhancing accessibility and compliance with state regulations.
Evaluate administrative policies and recommending improvements.
Oversaw updates to the city''s website.
Managed sensitive information with discretion.
Provided excellent customer service to citizens visiting City Hall.
Facilitated smooth elections by providing support to election officials.
Maintained accurate records of city council meetings, ensuring transparency and accountability to the public.
Assisted in budget prep, expenditure review, and budget administration.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Court Clerk/Deputy Court Clerk
City of Bayou Vista, City of Galveston and Galveston County – JP 2
12.2016 - 01.2021
Processed court documents and maintained case files with high attention to detail.
Assisted in the preparation of legal materials for trials and hearings, ensuring compliance with regulations.
Coordinated with law enforcement and legal personnel to streamline case management processes.
Provided assistance to attorneys and court personnel in courtroom
Managed confidential information securely, upholding the integrity of the court system.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Prepared court orders and judgments for signature.
Processed financial transactions for fines, fees, and other court-related costs accurately and efficiently.
Drafted professional court correspondence to facilitate legal proceedings.
Coordinated effectively with judges, attorneys, and law enforcement to gather and disseminate information.
Managed sensitive case information, ensuring confidentiality and integrity in handling legal documents.
Coordinated scheduling of court hearings, optimizing calendar management for judges and attorneys.
Human Resources Technician
Moody Gardens
11.1998 - 12.2016
Managed employee onboarding processes, ensuring seamless integration of new hires into organizational culture.
Streamlined payroll processing, enhancing accuracy and timeliness of employee compensation.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Administered employee benefits programs and assisted with open enrollment.
Created and delivered HR training sessions to staff, managers and executives.
Conducted performance reviews and provided feedback to managers on employee performance.
Advocated for staff members, helping to identify and resolve conflicts.
Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
Collaborated with managers to identify and address employee relations issues.
Developed and implemented onboarding and orientation programs for new employees.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Assisted with writing job postings and job descriptions for boards.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Served as a knowledgeable resource for employees regarding company policies and benefits information, promoting transparency within the organization.
Assisted HR manager with annual performance review process, ensuring timely completion of evaluations and goal setting.
Conducted thorough investigations of employee relations issues, such as harassment complaints or policy violations, ensuring appropriate corrective actions were taken.
Maintained accurate employee records, ensuring compliance with state and federal regulations.
Facilitated effective conflict resolution between employees and managers, promoting open communication and positive working relationships.
Streamlined onboarding procedures for new hires, resulting in reduced time to productivity.
Collaborated with department managers to create detailed job descriptions for open positions, attracting qualified candidates.
Improved employee retention rates by conducting thorough exit interviews and identifying areas for improvement.
Supported recruitment efforts by screening candidates and scheduling interviews to optimize talent acquisition process.
Education
GED -
Ball High
Galveston, TX
01-1986
Skills
Interdepartmental communication
Legal compliance
Multitasking and time management
Fast learner
Attention to detail
Excellent communication
Active listening
Effective communication
Verbal and written communication
Decision-making
Certification
I am a Notary Public in and for the State of Texas. My commission expires 12-20-2026.
Languages
Spanish
Native or Bilingual
Timeline
City Secretary
City of Bayou Vista
01.2021 - Current
Court Clerk/Deputy Court Clerk
City of Bayou Vista, City of Galveston and Galveston County – JP 2
12.2016 - 01.2021
Human Resources Technician
Moody Gardens
11.1998 - 12.2016
GED -
Ball High
Qualifications
Experience working with the public and “hands on” experience in the following areas:
COURT
Prepare and issue orders of the court
Record case dispositions, court orders, or arrangements made for payment of court fees
Explain procedures and forms to parties or general public in English or Spanish
Translate form instructions in writing and orally when necessary
Effectively collect court filing fees or fines and reflect amount on pertaining case
Provide background letters by conduction diligent criminal searches of misdemeanor records
Filing of civil cases: Occupational DL, Evictions and Animal Seizures
Professionally perform administrative tasks, such as answering telephone calls, filing court documents and maintaining office supplies
CITY SECRETARY
Prepared Board packets: Prepared all materials for the Board meetings.
Minutes: Recorded/transcribed all action taken by the City Council.
Election: Posted/published notices as prescribed by law. Assisted candidates in completion of Application for Place on The Ballot, Statement of Elected Official – Oath of Office. Filed all required forms with the Secretary of State.
Assisted with Ordinance development and/or revision and updated the Ordinance book and Website accordingly to reflect the current Ordinances of the City.
Records Management: Followed mandated retention schedules for all records generated by the City government, as required by law on an annual basis.
Open Records: Followed proper procedure in releasing “open records.”
Accounts Payable: Processed invoices and checks efficiently and in a timely manner.
Payroll: Prepared all checks for employees and contracted services.
Budget: Assisted in all aspects of budget preparation
HUMAN RESOURCES
Posted job vacancies
Accepted resumes and applications for open positions
Interviewed and made recommendations to hiring Department Head, Managers and Supervisors regarding applicants
Conducted drug test, background checks and orientation for all new hires
Assisted in counselling, disciplinary write ups, and termination of employees