Lillian Zook
Millersville,PA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Willow Valley Retirement Communities
08.2023 - Current
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Answered customer questions about hours, seating, and menu information.
Cafe Worker
Willow Valley Retirement Communities
06.2023 - Current
- Maintained clean and attractive product displays to entice customer purchases.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Completed milkshakes and ice cream desserts for customers.
- Documented customer orders and conveyed special requests to kitchen staff.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
- Had the responsibility of training 2 team members.
Education
No Degree -
Harrisburg Area Community College
Harrisburg, PAHigh School Diploma -
Penn Manor High School
Millersville, PA06-2025
Skills
- Reservation coordination
- Dining room management
- Kitchen staff coordination
- Food service standards
- Menu maintenance
- Sales transaction management
- Stage performance
- Constructive criticism
- Choreography
Timeline
Restaurant Hostess
Willow Valley Retirement Communities
08.2023 - Current
Cafe Worker
Willow Valley Retirement Communities
06.2023 - Current
No Degree -
Harrisburg Area Community College
High School Diploma -
Penn Manor High School
Dance
- Member of LEDC, a competitive dance team out of Lancaster, PA
- Train and rehearse 12+ hours a week
- Compete at regional and national competitions
Similar Profiles
Evann JonesEvann Jones
CNA at Willow Valley Retirement CommunitiesCNA at Willow Valley Retirement Communities
Emma TribuzioEmma Tribuzio
Menu Server at Willow Valley Retirement CommunitiesMenu Server at Willow Valley Retirement Communities
Jacquelyn BootsJacquelyn Boots
CNA at Willow Valley Retirement CommunitiesCNA at Willow Valley Retirement Communities