Lilliana Buccellati
Boynton Beach,Florida
Summary
Strategic-thinking and resourceful professional with project management, marketing coordinator and client service experience. Possessing results-oriented and high-energy with talent for problem-solving and inspiring peak performance in cross-functional environments. Dedicated to fostering strong positive and effective company team and stakeholders relationships.
Overview
17
17
years of professional experience
Work History
Production Project Manager
BrandStar
Pompano Beach, FL
08.2021 - 01.2024
- Ensured that manufacturing processes run reliably and efficiently, executing, monitoring, controlling and completing projects.
- Communicated with participants on a regular basis to provide updates on project status to stay on production timeline.
- Identified project needs by reviewing project objectives and schedules.
- Checked shows and schedules for accuracy and issued it to the studio team and clients.
- Maintained records of all project changes and managed payment updates according to established deadlines.
- Provided training sessions on how to use of software applications and project process.
- Provided guidance and support to staff members during the execution of projects.
- Worked with cross-functional teams to achieve goals.
Project Coordinator
National Shell Contractors
Deerfield Beach, United States
07.2020 - 12.2020
- I ensured successful completion and fulfillment of needs, within time, scope, and budget constraints by overseeing end-to-end lifecycle of projects
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Ordered necessary supplies needed for completion of construction projects in an efficient manner.
- Drafted letters or emails communicating updates on progress or delays related to ongoing projects.
- Managed project operations, timeline and collaborated with stakeholders to review status.
- Kept production team moving forward for progress in daily site operations.
Marketing Specialist
The Learning Experience
Deerfield Beach, United States
07.2018 - 03.2020
- Cooperated with subject matter experts and other marketing team members in creating, coordinating and enhancing full scale marketing campaigns for digital and print platforms.
- Collaborated development and implementation of diverse marketing videos, social media posts and blogs.
- Brainstormed and coordinated marketing campaigns and channels to drive awareness, traffic and conversion.
- Planned and completed group projects, working smoothly with others.
- Assisted with the new child enrollments for new centers.
- Spearheaded the increase of communication for potential buyers of Turnkey Child Care Franchises
- Communicated with corporations nationwide and on-boarded ~79 corporate partners in 2020 to the Work & Family (childcare benefits ) corporate partnership program connecting corporations and their employees.
- Effectively reviewed and approved social media content of over 200 centers nationwide.
Customer Service Specialist
Neuberger Berman
Greater New York City Area, United States
09.2006 - 07.2018
- Secured and managed high-profile investment contracts with an array of investment strategis, investment choices valued between ~$150K and ~$5M with strict stock market deadlines.
- Prevented key account losses by researching discrepancies and correcting problems.
- Performed data entry of customer orders into the company's order management system.
- Provided support to senior management with cross-departmental operations and accounts.
- Coordinated, and managed communication strategies, key events and marketing materials.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Arts - Business Administration
Borough of Manhattan Community College of the City University of New York
New York, NYSkills
- Communication: Written, Verbal, Team Building, Leadership, Collaboration
- Task-oriented: Diligent, Accurate, Focused, Diligent
- Organizational: Project Management, Problem Solving, Multitasking, Attention to Detail, Coordinating Events
- Customer Service: Adaptability, Building customer royalty, Communication
- Computer skills and literacy: Data Entry, Word Processing, Media Management
- Methodologies: Workamajig, PandaDocs, SEO
- Programs/tools/software-related: Microsoft365, InDesign, HubSpot, InDesign, Photoshop, Illustrator
- Language skills: Spanish bilingual speaker (written and verbal)
Timeline
Production Project Manager
BrandStar
08.2021 - 01.2024
Project Coordinator
National Shell Contractors
07.2020 - 12.2020
Marketing Specialist
The Learning Experience
07.2018 - 03.2020
Customer Service Specialist
Neuberger Berman
09.2006 - 07.2018
Associate of Arts - Business Administration
Borough of Manhattan Community College of the City University of New York
Additional Skills
- Project Management B2B and B2C
- Social Media Handles
- Strong Leadership Abilities
- Team Development
- Quality Assurance
- Training Coordination
- Materials Management
- Staff Management
Additional Skills
- Project Management B2B and B2C
- Social Media Handles
- Strong Leadership Abilities
- Team Development
- Quality Assurance
- Training Coordination
- Materials Management
- Staff Management
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