Lillian A. Germond
Server
Atascadero,CA
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Art of the Table
Seattle, WA
09.2018 - 03.2020
- Guided guests through options provided by three distinct dining experiences.
- Described in intricate detail preparation of dishes during presentation at every course.
- Payed close attention to daily menu changes and individual dietary needs of guests to create seamless culinary adventure.
- Stayed up to date with beverage menu in order to better assist guests with wine pairings and drink selection.
- Cleaned, rearranged and detailed dining room on daily basis.
- Restocked, cleaned and organized bathrooms and server stations before and after service.
- Preformed daily deep cleaning projects to inspect and maintain areas of restaurant that might otherwise be overlooked.
Host/Expeditor
Copine
Seattle, Washington
01.2017 - 09.2017
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in mind to avoid overbooking.
- Recorded available tables after seating each party using specialized seating software.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Memorized menu items and described dishes upon delivery to tables.
- Maintained clean, organized work station while preforming daily cleaning projects on side.
Server
The Herbfarm
Woodenville, Washington
02.2016 - 01.2017
- Server at highly acclaimed farm-to-table restaurant which boasted nine course, themed menu based on seasonally available, Pacific North West ingredients and wine pairings.
- Arranged, prepared and broke down dining room for service on daily basis. Moved table arrangements based on reservation requirements for following day and memorized new table map at start of each shift.
- Promptly greeted guests upon arrival with drinks and small bites. Collected coats and memorized group members to be seated at tables designated by parties last name.
- Presented and described dishes to tables using charismatic story telling. Recounted origin of ingredients and techniques used in preparation of each dish.
- Printed and stocked menus, cleaned bathrooms, stocked server station and detailed entire restaurant for service every night.
Skills
Menu memorization
High-volume dining
Table side manner
Wine service and pairing
Fine-dining experience
Timeline
Server
Art of the Table
09.2018 - 03.2020
Host/Expeditor
Copine
01.2017 - 09.2017
Server
The Herbfarm
02.2016 - 01.2017