Lilliana Kent Sparkman
Richlands,NC
Summary
Well-rounded professional backed by retail and customer service experience. Able to provide timely and accurate data to ensure reimbursement for patient services. Follow policies and procedures to ensure quality. Maintain and assure patient privacy and confidentiality. Adapt to new challenges and ideas and able to develop relationships with diverse populations. Manage time and priorities to meet established deadlines. Dependable team player who works collaboratively with staff to promote quality customer service.
Overview
6
6
years of professional experience
Work History
Assistant Teacher
St. Anne’s Parish Day School
01.2025 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Provided one-on-one and group-based learning support focused on student progress.
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Assisted in maintenance of classroom records, ensuring accurate tracking of attendance and grades.
- Conducted educational games and activities to reinforce learning concepts in enjoyable manner.
- Assisted with preparation of teaching materials and resources, streamlining lesson execution.
- Assisted in organizing and supervising school events and field trips, ensuring safe and educational experience for all students.
Stay-at-Home Parent
Stay-at-Home Parent
05.2021 - Current
- Ensure household duties are completed in a timely manner and manage household budget
- Coordinate medical care, meals, and social activities
- Observe irregularities, take temperature, and administer medications as directed to maintain children's health
- Remain deadline-oriented and reliable while adjusting priorities and managing time wisely
Cashier / Customer Service
Tonys Pizza
01.2019 - 05.2021
- Served as direct point of contact and delivered excellent customer service with a positive attitude
- Operated cash register, scanned merchandise, accepted payments, and ensured accuracy of cash drawer
- Stocked shelves and kept work area clean and organized
- Worked in a professional, team-oriented manner, followed policies, and interacted with diverse customers and staff
Retail Cashier / Customer Service
Walmart
08.2019 - 01.2020
- Created a warm and welcoming environment by delivering exponential customer service while anticipating customer needs
- Operated cash register, scanned items, accepted payments, and processed refunds, credits, and exchanges
- Interacted with diverse customers and utilized teamwork to ensure a positive customer experience
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01.2025
Skills
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Medical Office Procedures
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Insurance Verification
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Workers Compensation
- Front Office Operations
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Key Qualifications
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Medical Office Procedures
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Insurance Verification
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, POS)
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Workers Compensation
- Front Office Operations
- Scheduling
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-10-CM, HCPCS, CPT)
Timeline
Assistant Teacher
St. Anne’s Parish Day School
01.2025 - Current
Stay-at-Home Parent
Stay-at-Home Parent
05.2021 - Current
Retail Cashier / Customer Service
Walmart
08.2019 - 01.2020
Cashier / Customer Service
Tonys Pizza
01.2019 - 05.2021
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
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