Summary
Overview
Work History
Education
Skills
Accomplishments
Reading, family time, travelling, prayer and taking evening walks
Timeline
Generic

Lillian A Kosome

Cypress,TX

Summary

Focused on improving policies and procedures, increasing patient satisfaction and optimizing workflow in busy medical practices. Offering over seven years of related experience, diligent nature and expertise in electronic records management with qualified administrative skills.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

MEDICAL OFFICE SPECIALIST

HCA
Tomball, TX
09.2022 - Current
  • Conducted primary source verifications such as insurances and payment methods and handled over 50 calls per day.
  • Received, recorded and filed medical payments by check, cash and credit card.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.

UNIT SECRETARY/ CNA

HCA
Houston, TX
09.2016 - 08.2020
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered over 100 incoming calls and call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported office staff and operational requirements with administrative tasks.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.

HOSPITAL UNIT/SECRETARY

HCA
Houston, TX
02.2015 - 06.2018
  • Managing administrative tasks, faxing, emails, handling 100 plus calls per day, incoming and outgoing mails, assisting with staff schedules
  • Supported billing staff by making corrections to invoices and insurance submissions.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Communicated with patients, insurance companies, and providers through phone calls, emails, and office drives concerning formularies and coverage limits.
  • Kept detailed records of office inventories and placed over $500 orders for more supplies.

Education

Bachelor of Science - Healthcare Administration, Information Management

Southern New Hampshire University
05.2022

Skills

  • Credential Verification
  • Policy Interpretation
  • Procedures Compliance
  • Credentialing Requirements
  • Confidential Records Management
  • Information Updates
  • Clerical Support
  • Information Protection

Accomplishments


  • Achieve recognition through effectively helping with global contracts which resulted in timely monetary benefits for our clinic.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved issues in record collection for referrals which led to better patient care.
  • Healthcare Strategic Management & Policy
  • Healthcare Quality Management
  • Healthcare Informatics
  • Healthcare Quality Improvements

Reading, family time, travelling, prayer and taking evening walks

I love reading inspiring books on self help and motivation books. Spending time with my kids and taking evening walks helps me rejuvenate and balance things in my life.

Timeline

MEDICAL OFFICE SPECIALIST

HCA
09.2022 - Current

UNIT SECRETARY/ CNA

HCA
09.2016 - 08.2020

HOSPITAL UNIT/SECRETARY

HCA
02.2015 - 06.2018

Bachelor of Science - Healthcare Administration, Information Management

Southern New Hampshire University

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Lillian A Kosome