Lilliana Marte
Clifton,NJ
Summary
Dynamic professional with extensive experience as a Provider Services Inspector at Bergen County Division of Child Care Resources. Proven expertise in case management and quality assurance, successfully managing over 65 provider cases while enhancing family support systems. Adept at building relationships and conducting thorough reporting and analysis to ensure compliance and child welfare. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Provider Services Inspector
Bergen County Division of Child Care Resources
Hackensack, NJ
07.2024 - Current
- Conducted detailed inspections of equipment and machinery to ensure they were in compliance with safety regulations.
- Developed comprehensive monitoring protocols for family child care facilities, integrating safety compliance checks with detailed documentation systems.
- Streamline provider authorization processes by validating credentials, managing background checks, and maintaining compliance with CCDBG requirements.
- Managed cases for more than 65 providers simultaneously, consistently prioritizing the welfare of children.
- Provided the state of New Jersey with the fingerprint and CARI background check results for the monthly reports.
- Intervened upon suspicion of child abuse in family child care settings, adhering to established protocols.
- Recorded all information utilizing NJCCIS and WLS.
- Worked alongside the subsidy department and quality team to assist families and ensure they have access to all necessary resources.
Head Preschool Teacher
Sweet Peas Learning Center
Totowa, NJ
09.2019 - 06.2024
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Worked alongside families to guarantee they obtained all essential support for the child's benefit.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders, and speech problems.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Provided individualized attention to each child, helping them with their development needs.
Education
Bachelor of Arts - Family Science And Human Development
Montclair State University
Montclair, NJ05-2024
Skills
- Reporting and analysis
- Case management
- Quality assurance
- Family support
- Relationship building
- Computer proficiency
- Technical documentation
- Conversant in Spanish
Certification
- Certified CPR Instructor
Timeline
Provider Services Inspector
Bergen County Division of Child Care Resources
07.2024 - Current
Head Preschool Teacher
Sweet Peas Learning Center
09.2019 - 06.2024
Bachelor of Arts - Family Science And Human Development
Montclair State University
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