Lilliana Siligo
Caldwell
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Cashier
Maverik Adventure's First Stop
Mountain Home
05.2023 - 08.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Welcomed customers, offering assistance to help find store items.
- Scanned items and checked pricing on cash register for accuracy.
- Verified customer age requirement for alcohol or tobacco purchases.
- Checked personal identifications during alcohol and tobacco sales.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Resolved customer complaints professionally in accordance with company policy.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Built and maintained productive relationships with employees.
- Followed company security procedures for handling large sums of money.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered phone calls to assist customers with questions and orders.
Carpenter Apprentice
Handyman Topher
06.2022 - 06.2023
- Assisted with movement of materials and equipment to job sites.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Followed established job site safety regulations and maintained safe and clean work area.
- Cut materials according to specifications in preparation for installation.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
Courtesy Clerk
Ridleys Family Markets
12.2019 - 06.2020
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
Babysitter
Family Friends & Others
03.2017 - 12.2019
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Restaurant Team Member
Mcdonalds
06.2016 - 03.2017
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Education
GED -
GED
N/A04.2022
Skills
- Install Cabinetry
- Physical Agility
- Time Management
- Attention to Detail
- Willingness to Learn
- Complaint Resolution
- Cash register operation
- Payment processing
- Customer service
- Sales promotions
- Customer relationship management
- Product knowledge
- Employee training
- Time management
- Conflict resolution
- Gift Cards Handling
- Reliability and punctuality
- Inventory stocking
- Merchandise exchange
Timeline
Cashier
Maverik Adventure's First Stop
05.2023 - 08.2024
Carpenter Apprentice
Handyman Topher
06.2022 - 06.2023
Courtesy Clerk
Ridleys Family Markets
12.2019 - 06.2020
Babysitter
Family Friends & Others
03.2017 - 12.2019
Restaurant Team Member
Mcdonalds
06.2016 - 03.2017
GED -
GED