LILLIANNA HERR
Cheektowaga,NY
Overview
10
10
years of professional experience
1
1
Certification
Work History
EMT-Basic
American Medical Response, AMR
Buffalo, NY
03.2022 - Current
- Provided emergency medical care to patients in pre-hospital settings.
- Adhered strictly to HIPAA regulations when handling confidential patient information.
- Managed airway maintenance, oxygen delivery and suctioning procedures.
- Attentive to detail and surrounds to maintain safety of myself and others both while driving with lights and sirens as well as scene safety.
- Effectively completing routine paperwork and relaying information to emergency room triage staff.
- Working along side Buffalo Police and Fire to utilize all resources to provide the best patient care.
Armored Car Guard
Loomis Armored US
Cheektowaga, NY
03.2021 - 03.2022
- Observed behavior patterns in order to identify potential criminal activity or threats.
- Service banks and department stores by delivering and receiving cash in order to process transactions.
- Effectively operating handheld system and C-body trucks.
- Work efficiently and swiftly while keeping aware of surroundings.
- Utilizing problem-solving skills, routing, basic math as well as organizational skills.
Corrections Officer
Cattaraugus County Sheriff's Office
Little Valley, NY
10.2019 - 03.2021
- Oversee up to 36 inmates on one of 3 shifts, being part time.
- Each shift entails the offering of meals to each inmate, passing medicine to inmates, controlling the floor as well as maintaining order and control.
- Enforcing the county jail rules and regulations and participating in routine shakedowns of the floor.
- Going through each individual inmates property to ensure the safety of our officers and other inmates.
- Participating in routine safety checks through all interior windows, doors, locks and security devices, as well as exterior.
- Narrating reports and routine 15 minute interval floor checks.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
Server
Lancaster Elks Lodge
Lancaster, NY
06.2014 - 07.2019
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- I also helped paint the interior of the building, helped decorate for events and on occasion cleaned in the mornings.
Cashier/Customer Service
Wegmans
Williamsville, NY
03.2019 - 06.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Stylist/Receptionist
Sarah Ann's Salon and Spa
East Aurora, NY
08.2018 - 02.2019
- Provided personal consultations to determine clients' styling needs and preferences.
- Ensured that all styling areas were kept clean and organized at all times.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Facial waxing, manicures, pedicures and special event updos also performed.
Cashier/Sales Associate
Sally's Beauty Suppy
Cheektowaga, NY
03.2018 - 08.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered educated advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Restaurant Hostess
Papa Jake's Saloon
Springville, NY
10.2014 - 06.2017
- Seated patrons with cleaned menus and kept an organized chart of tables available.
- Creatively noted the daily specials in entryway.
- Restocked paper placemats with napkins.
- Cleaned glassware behind bar and restocked waitress stand to provide tables with drinks.
- Shined and restocked silverware.
- Bussed, cleaned and set tables.
- Moved full dishpans to kitchen.
- Performed closing routine such as vacuuming dining area, cleaning menus and emptying bus pans.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
Education
Associate in Criminal Justice: Law Enforcement -
Erie Community College
05.2019
Certificate in Crime Scene Technology -
Erie Community College
05.2018
NYS License in Cosmetology -
Ca Boces
05.2017
Skills
- CPR and First Aid
- Basic Life Support
- Security Procedures
- Records Management
- Firearms proficiency
- Defensive Tactics
- Integrity and Honesty
- Cosmetology principles knowledge
- Relationship building and management
- Money Handling
- Customer Service
- Professional Appearance
- Conflict Resolution
- Active Learning
Certification
- EMS Provider Certification, Est. 2022
- CPR Certification, Est. 2019
- Crime Scene Technology Certificate, Est. 2018
- NYS Cosmetology License, Est. 2017
- NYS Drivers License, Class D, Est. 2016
Timeline
EMT-Basic
American Medical Response, AMR
03.2022 - Current
Armored Car Guard
Loomis Armored US
03.2021 - 03.2022
Corrections Officer
Cattaraugus County Sheriff's Office
10.2019 - 03.2021
Cashier/Customer Service
Wegmans
03.2019 - 06.2019
Stylist/Receptionist
Sarah Ann's Salon and Spa
08.2018 - 02.2019
Cashier/Sales Associate
Sally's Beauty Suppy
03.2018 - 08.2018
Restaurant Hostess
Papa Jake's Saloon
10.2014 - 06.2017
Server
Lancaster Elks Lodge
06.2014 - 07.2019
Associate in Criminal Justice: Law Enforcement -
Erie Community College
Certificate in Crime Scene Technology -
Erie Community College
NYS License in Cosmetology -
Ca Boces