Lillianna Mollett
Billings,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Wildfire Equipment Manager
Wildfire Mobile Laundry
08.2020 - Current
- Performed equipment maintenance and repairs.
- Maintained clean and organized facilities.
- Inventoried and loaded supplies for travel.
- Cleaned and washed uniforms and other equipment.
- Cultivated strong relationships with government staff to build long lasting relationships and coordination.
Server
Yellowstone Kelly's Catering
01.2016 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported the nutritional needs of up to 1000 Firefighters at a time
Bank Teller
Stockman Bank Of Montana
02.2023 - 06.2023
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
Manager/ Co-website Designer
Friends And Company Quilt Shop
01.2018 - 05.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Arts - International Studies
University of Wyoming
Laramie, WY12.2022
Skills
- Facility Management
- Advanced Troubleshooting
- Timely Project Completion
- Safety Procedures
- Customer Service
- Government Staff Coordination
- Strategic Decision-Making
- Clear Public Speaking Skills
- Team Leadership
- Critical Thinking
Languages
Japanese
Limited Working
Timeline
Bank Teller
Stockman Bank Of Montana
02.2023 - 06.2023
Wildfire Equipment Manager
Wildfire Mobile Laundry
08.2020 - Current
Manager/ Co-website Designer
Friends And Company Quilt Shop
01.2018 - 05.2020
Server
Yellowstone Kelly's Catering
01.2016 - Current
Bachelor of Arts - International Studies
University of Wyoming
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