Summary
Overview
Work History
Education
Skills
Timeline
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Lillianne Fishero

Kokomo,IN

Summary

Being an experienced Shift Manager allows myself to see from an inside view how to keep a company running smoothly and accurately. Obtaining a job like this has allowed myself to build great customer service skills and problem-solving skills, as well as managing team members and their work ethic.

Overview

1
1
year of professional experience

Work History

Shift Manager

Gravity Trampoline Park
10.2022 - Current
  • Hired and trained new employees to gain them experience in our workforce.
  • Helped to keep employees actively serving our customers with positive services.
  • Worked alongside employees to ensure they were meeting needs of our customers and other employees.
  • Worked closely with our employees to ensure their work schedules complied with their outside responsibilities.
  • Cooperated with our general manager to ensure all responsibilities had been taken care of.

Shift Leader

Hershey's Drive In
05.2023 - 08.2023
  • Trained new team members up to speed with day to day tasks asked of them.
  • Worked closely with customers to ensure their experience was as smooth and enjoyable as possible.
  • Led work shifts with duties such as opening and closing our business day to day.
  • Worked closely with business owners to pick up jobs and tasks to make their workload simpler.

Education

High School Diploma -

Indiana University Kokomo
Kokomo, IN
05.2026

Skills

  • Shift Managing
  • Customer Service
  • Performance Tracking and Evaluations
  • Active Listening and Learning
  • Accurate Money Handling
  • Reviewing Performance
  • Opening and Closing Procedures
  • Teamwork
  • Customer Experience Management

Timeline

Shift Leader

Hershey's Drive In
05.2023 - 08.2023

Shift Manager

Gravity Trampoline Park
10.2022 - Current

High School Diploma -

Indiana University Kokomo

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Lillianne Fishero