Lillianne Head

Liaised between customers and management, maintaining documentation of interactions and follow-up concerns. Greeted and escorted customers to product racks and shelves to assist with finding merchandise. Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities. Increased overall sales in infant apparel by 25% in my first 6 months of employment by collaborating and improving the management floor plans, maintaining the highest results in State sales.

Enhanced customer satisfaction by providing excellent food service in a timely manner while assisting kitchen staff with meal preparation for faster and more efficient service. Always fallowed food safety by maintaining clean and organized work spaces throughout the shift.