Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lillie Jones - Foster

Troy,AL

Summary

Responsible professional experienced in coordinating behavioral support for clients. Strong history of maintaining accurate documentation and daily reports, helping clients and assisting with daily programming. Compassionate Mental Health Technician with hands-on experience providing support in mental health settings. Skilled in conducting patient assessments, implementing therapeutic techniques and maintaining detailed clinical documentation. Demonstrated ability to build rapport with patients of diverse backgrounds while advocating for needs and facilitating treatment plans. Noteworthy impact includes improved patient participation in therapy sessions and reduced escalation incidents through effective communication and crisis intervention strategies. Skilled professional proficient in best practices and requirements of behavioral health programs as well as successful support strategies and skill-building exercises. Dedicated to assisting clients with improving daily living through avoidance of harmful substances and ongoing support. Dependable and ethical with superior work ethic.

Overview

14
14
years of professional experience

Work History

Mental Health Technician

East Central Mental Health
Troy, AL
07.2022 - Current
  • Assisted in monitoring patient behavior and emotional status throughout shifts.
  • Supported daily activities for patients, promoting engagement and participation.
  • Documented patient interactions and reported changes to nursing staff promptly.
  • Maintained cleanliness and organization of treatment areas to ensure safety.
  • Tracked client movement on and off unit by documenting times and destinations.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Assisted in the development of individualized treatment plans for patients.
  • Supervised visitors entering the facility according to established security protocols.
  • Supported clients in developing daily living skills such as budgeting money or time management.
  • Administered medications as prescribed by physician or psychiatrist.
  • Employed motivational interviewing techniques to encourage patient engagement in treatment.
  • Aided patients in performing activities of daily living.

Janitorial Assistant

professional management of montgomery
Montgomery, AL
01.2012 - 06.2025
  • Maintained cleanliness of assigned areas using appropriate cleaning supplies and equipment.
  • Conducted routine inspections to ensure safety and cleanliness standards were met.
  • Reported maintenance issues to management for timely resolution and upkeep.
  • Collaborated with colleagues to ensure efficient workflow during peak hours.
  • Organized storage areas for cleaning supplies and equipment for easy access.
  • Communicated effectively with staff regarding special cleaning requests or needs.
  • Swept and mopped floors in high-traffic areas.
  • Cleaned windows, walls, ceilings, doors, door frames, baseboards.
  • Stocked restrooms with necessary supplies.
  • Vacuumed carpets and upholstered furniture.
  • Maintained cleanliness and sanitation of multiple facilities including offices, bathrooms, and kitchen areas.
  • Reported any necessary repairs or replacements to maintenance team or supervisor.
  • Followed safety protocols when using chemical cleaners to prevent accidents.

Janitorial Lead

Colley Center
Troy, AL
11.2019 - 09.2021
  • Conducted regular inspections of facilities for cleanliness and maintenance needs.
  • Managed inventory of cleaning supplies and equipment for operational readiness.
  • Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
  • Responded promptly to customer complaints regarding cleanliness of facilities or services provided by janitorial staff members.
  • Managed the disposal of trash from buildings according to established guidelines and local laws.
  • Ordered supplies as needed, including cleaning chemicals, paper products, mops, brooms.
  • Coordinated with other departments regarding special event setup and cleanup needs.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Swept and damp-mopped private stairways and hallways.
  • Monitored cleanliness of lobby, swimming pool and other common areas.

Education

Cosmetolgy -

Sparks Tech. College
Eufaula, AL
05-1993

High School Diploma -

Bullock County High School
Union Springs, AL
05-1991

Skills

  • Medication administration
  • Behavioral monitoring
  • Daily living skills support
  • Patient engagement strategies
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Patient assessment
  • Charting and clinical documentation
  • Group therapy facilitation
  • Psychiatric medication

Timeline

Mental Health Technician

East Central Mental Health
07.2022 - Current

Janitorial Lead

Colley Center
11.2019 - 09.2021

Janitorial Assistant

professional management of montgomery
01.2012 - 06.2025

Cosmetolgy -

Sparks Tech. College

High School Diploma -

Bullock County High School

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