Lillie Nelson
WAUKEGAN,Illinois
Summary
Dedicated professional with a proven track record of enhancing the customer experience at Taco Bell through exceptional service and accuracy. Adept at creating safe and engaging environments for children at Yolanda Day Care, showcasing strong work ethic and empathy. Skilled in conflict resolution and time management, consistently ensuring tasks meet rigorous standards.
Overview
3
3
years of professional experience
Work History
Babysitter
Yolanda Day Care
12.2021 - Current
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Monitored children's play activities to verify safety.
- Helped children complete homework assignments and school projects.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Identified warning signs of emotional and developmental problems in children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Assisted with light housekeeping duties as well as running errands.
- Encouraged children to be understanding and patient with others.
- Supported educational development by assisting with homework and school projects.
- Provided first aid and care during emergencies, ensuring child safety at all times.
- Maintained open communication with parents about daily activities, behaviors, and concerns.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Cashier
Taco Bell
03.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Learned duties for various positions and provided backup at key times.
Retail Worker
Six Flags Great Adventure
06.2021 - 11.2021
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Waukegan High School
Waukegan, IL12-2024
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Following Directions
- Dependability
- Reliability and punctuality
- Flexible scheduling
- Maintaining safe environment
- Conflict Resolution
- Adaptability and Resilience
- Meal and snack times
- Bathing and dressing
Timeline
Cashier
Taco Bell
03.2023 - 01.2024
Babysitter
Yolanda Day Care
12.2021 - Current
Retail Worker
Six Flags Great Adventure
06.2021 - 11.2021
High School Diploma -
Waukegan High School
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