Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Lillie Pepoon-Zutten

1005 Regent Dr Apt 5 DeKalb ,IL

Summary

  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.
  • Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational in every role
  • Versatile team member offering over 3 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
  • Dedicated to learning, growing, and succeeding in all aspects

Overview

2
2
years of professional experience
1
1
Certification

Work History

Digital Personal Shopper

Walmart
06.2024 - Current


• Efficiently picked and packed customer according to order specifications

• Ensured proper labeling, packaging, and sealing of orders to prevent damage during transportation

• Performed quality checks on incoming products to ensure they meet company standards before stocking them in the warehouse

• Followed safety protocols and maintained a clean work environment at all times

• Trained new employees on order picking procedures, safety guidelines, and operating equipment safely

Teachers Assistant

Little Light Academy
01.2024 - 06.2024

• Assisted lead teacher in creating and implementing lesson plans for various subjects

• Demonstrated patience when working with challenging behaviors or difficult situations

• Cultivated a supportive relationship with parents/guardians through effective communication about student progress

• Collaborated with lead teacher to create a positive classroom environment that encouraged student participation and engagement

• Assisted lead teacher with maintaining a clean and organized classroom environment

• Promoted positive social interactions among students through team-building activities and cooperative learning exercises

Crew Member

McDonald's
07.2023 - 01.2024

• Provided exceptional customer service by greeting customers, taking orders, and accurately processing payments

• Maintained cleanliness and organization of work area, adhering to health and safety regulations

• Managed high-volume drive-thru orders efficiently, minimizing wait times for customers

• Demonstrated strong communication skills by effectively communicating order details with kitchen staff

• Handled customer inquiries and complaints in a professional manner, resolving issues promptly

Education

High School -

Oak Lawn Community High School
Oak Lawn, IL
01.2022

Skills

  • Food preparation and safety
  • Menu memorization
  • Stocking and replenishing
  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Flexible schedule
  • Online order processing
  • Upbeat and outgoing attitude
  • Heavy lifting
  • Verifying order accuracy
  • Documentation and reporting
  • Product knowledge
  • Sales expertise
  • Strong interpersonal skills
  • Deadline driven
  • Teamwork and collaboration
  • Time management
  • Problem-solving
  • Multitasking Abilities
  • Excellent communication
  • Customer engagement
  • Positive attitude
  • Effective communication
  • Classroom support
  • Student engagement

Certification

  • ServSafe Food Handler's Certification
  • First Aid/CPR Certification

Timeline

Digital Personal Shopper

Walmart
06.2024 - Current

Teachers Assistant

Little Light Academy
01.2024 - 06.2024

Crew Member

McDonald's
07.2023 - 01.2024

High School -

Oak Lawn Community High School
Lillie Pepoon-Zutten