Lillie Rosen
Minneapolis,MN
Summary
At the forefront of my professional journey is PlantyQueens, a thriving venture I founded that delves into the world of houseplants. Crafting strategic marketing initiatives and navigating the intricacies of business development, I orchestrate a harmonious green venture. With 11 years of experience in Property Management, I bring a wealth of expertise to my role. Additionally, I serve as the leader of North Bay Companies, donning the hats of Operations Manager and Director of Property Management. In this multifaceted capacity, I oversee operations and performance across 30+ properties in the Twin Cities, prioritizing exceptional service, compliance, and the advancement of industry standards. Guiding a skilled team, I ensure both efficiency and excellence in all endeavors.
Overview
6
6
years of professional experience
Work History
Owner/CEO
PlantyQueens
08.2020 - Current
- Implemented strategic plans and streamlined operations, contributing to significant company growth.
- Negotiated favorable prices, payment terms, and exclusive distribution rights with vendors to optimize procurement processes.
- Developed a high-performance executive team to enhance productivity and efficiency across operations.
- Cultivated a positive work culture, resulting in increased employee satisfaction and retention rates.
- Achieved a 73% year-over-year revenue growth in the first year by expanding digital marketing campaigns and establishing a physical footprint, gaining 45k+ followers.
- Pivoted the Go-To-Market (GTM) strategy in the second year to diversify revenue channels by expanding the partnership network with venues and businesses, resulting in a 43% increase in revenue.
- Managed digital marketing campaigns to ensure efficient allocation of ad-budgets, maximizing profitability and effectiveness.
Operations Manager
North Bay Companies
03.2018 - Current
- Delivered 15+ projects within scope, schedule, and budget, achieving 4.8 out of 5 in customer satisfaction.
- Demonstrate financial acumen, optimizing operations within budget constraints
- Cultivate positive contractor relationships for enhanced outcomes
- Conduct program reviews, identifying areas for improvement
- Collaborate with stakeholders to align program objectives with goals.
- Improve operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduce turnaround time for project completion through effective resource allocation and team management.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
Regional Manager
Right Move Properties
03.2021 - 03.2022
- Managed diverse property portfolio for operational excellence, tenant satisfaction, and financial growth.
- Implemented effective marketing and customer service, achieving 72% tenant retention.
- Led and mentored 5 property managers, fostering collaboration and high performance.
- Developed strategies, increasing occupancy rate by 5%.
- Managed budgets, meeting financial targets while optimizing expenses.
- Cultivated positive owner and stakeholder relations, aligning goals with strategy.
- Negotiated contracts with vendors, ensuring cost-effectiveness.
- Ensured compliance with local and state regulations.
Portfolio Property Manager
Level 10 Management
10.2018 - 01.2021
- Established direct and effective communication channels with property owners, tenants, vendors, and staff.
- Provided comprehensive oversight of property operations, including property improvements, leasing activities, budget forecasting, financial reporting, and collections management.
- Collaborated with cross-functional teams to optimize property performance and enhance tenant satisfaction.
- Implemented effective investment strategies and risk management techniques to enhance portfolio performance.
- Developed strategic initiatives to drive revenue growth, reduce operational costs, and maximize property value.
Skills
- Strategic Planning and Implementation
- Team Leadership and Mentorship
- Financial Management and Budgeting
- Stakeholder Relationship Management
- Contract Negotiation and Vendor Management
- Regulatory Compliance
- Marketing Strategy Development
- Customer Relationship Management
- E-commerce Operations
- Sustainable Business Practices
Timeline
Regional Manager
Right Move Properties
03.2021 - 03.2022
Owner/CEO
PlantyQueens
08.2020 - Current
Portfolio Property Manager
Level 10 Management
10.2018 - 01.2021
Operations Manager
North Bay Companies
03.2018 - Current