ALMYTA
Lillie Thomas
Sr. Logistics Coordinator
Whittier,CA
Summary
Experienced customer service professional bringing 15 years of coordinating shipments, collaborating with freight carriers and managing customer needs. Skilled in organizing and executing timely delivery of international/domestic shipments, warehouse inventory management, and resolving diverse logistics/supply chain complications. Meticulous, resilient and flexible in handling diverse issues.
Overview
22
22
years of professional experience
Work History
Logistics Coordinator II
ULTRAPRO
Commerce, CA
11.2023 - 02.2024
- Created documentation required for customer shipments. Daily maintained databases to track shipments and inventory.
- Collaborated with warehouse personnel and other departments to address client concerns and expedite orders when necessary.
- Secured freight quotes, booking trucks for outbound orders, coordinating with warehouse to ensure smooth operation.
- Liaised with internal/external stakeholders to report, trouble-shoot, and resolve PO discrepancies; addressing inventory concerns.
- Skillfully utilized customer portals (Amazon Vendor & Seller Central) procuring labels, confirming and routing shipments.
- Tracked orders (UPSG, On Trac, WWEX), advising customers of status or potential delays.
Sr. Logistics Coordinator
Newair, LLC
Cypress, CA
12.2020 - 09.2023
- Prepared & documented shipment cargo movements, tracking history, maintaining accurate records, ensuring accurate billing.
- Studied data, identifying trends and patterns in transportation activity. Conducted investigations, resolving issues related to logistics and cargo movements.
- Prepared and presented reports to management on logistics performance, KPIs.
- Built and established relationships with staff and vendors.
- Assisted in contract negotiations, securing favorable rates/terms: Ocean container contract savings of 35%, Extended In & Out of Port Free Days; Drayage savings of 20% (significant reduction in accessorial charges: Night Pulls, Yard Storage, Wait Time, etc.)
- Coordinated 1000+ inbound FEUs annually with West Coast and East Coast PODs, expediting when required.
- Assigned tasks to team members to complete within designated time frames
Lead Logistics Specialist
Vimpex Int'l
Newport Beach, CA
11.2008 - 09.2020
- Owned end-to-end process: Inbound container delivery to 3PL, outbound LTL/TL PO delivery to end customer, resolving any delivery issues, prioritizing reduced costs while minimizing losses/damages.
- Developed and maintained relationships with shipping vendors achieving reliable deliveries and boosting rapport. Worked effectively to resolve issues.
- Coordinated with Buyers to adjust PO details according to shipping timelines. Responded to customer inquiries, resolved complaints to establish trust and increase satisfaction.(Wal-Mart, Sprouts, Target, Aldi, Smart & Final, Dollar General, Carl's Jr., Kroger)
- Managed multiple 3PL locations/relationships country-wide. Performing/Reconciling Monthly Inventory.
- Experienced with CY/Door & Inland Rail shipments, PODs on both East & West Coast, Palletized & Floor loaded containers and reefer cargo.
- Accessed and updated customer's on-line systems with SKU specifications, regulatory compliance documentation.
- Coordinated with overseas suppliers, maintained database of mandatory regulatory audits/certifications, following deadlines.
Property Date-Down Associate
NextAce
Santa Ana, CA
09.2005 - 11.2008
- Performed Property "Date-Downs" for 2nd Mortgages, Researched Property Maps, confirmed legal descriptions.
Post Closing, Document Correction/Procurement Team Lead
Ameriquest Mortgage
Santa Ana, CA
06.2002 - 08.2005
- Managed procurement & shipment of collateral documents. Improved system reporting, increasing document collection. Negotiated to secure 300+ past due/missing collateral packages.
- Researched/resolved Post Closing errors (coordinating with outside parties): Legal Description errors, Lot Line Adjustments, etc.
- Attended Leadership training modules. Collaborating with Management: Interview/Hiring procedures, Evaluations/Disciplinary actions .
Education
Customs Broker Exam Preparation Course
ST&R Sandler, Travis & Rosenberg, P.A.
ONLINE 07.2022 - 10.2022
High School Diploma -
Pacifica High School
Garden Grove, CA 09.1992 - 1996.06
Skills
Spreadsheet tracking
undefinedSoftware
NAVISPHERE
NETSUITE
VISCO
ERP
Timeline
Logistics Coordinator II
ULTRAPRO
11.2023 - 02.2024
Customs Broker Exam Preparation Course
ST&R Sandler, Travis & Rosenberg, P.A.
07.2022 - 10.2022
Sr. Logistics Coordinator
Newair, LLC
12.2020 - 09.2023
Lead Logistics Specialist
Vimpex Int'l
11.2008 - 09.2020
Property Date-Down Associate
NextAce
09.2005 - 11.2008
Post Closing, Document Correction/Procurement Team Lead
Ameriquest Mortgage
06.2002 - 08.2005
High School Diploma -
Pacifica High School
09.1992 - 1996.06
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