Lillie Twyne
Manteo,NC
Summary
Driven and adaptable professional with experience at Full Throttle, showcasing a proven track record in customer service and problem-solving. Excelled in high-stress situations, demonstrating critical thinking and excellent communication. Achieved positive outcomes through effective teamwork and collaboration, enhancing customer loyalty and operational efficiency. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
4
4
years of professional experience
Work History
Summer Full-Time Employee
Full Throttle
06.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Part-Time Sales Associate
American Eagle Outfitters, Inc
08.2022 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Education
Bachelor of Science - Agriculture Education
North Carolina State University
Raleigh, NC05.2028
High School Diploma -
Manteo High School
Manteo, NC06.2024
High School Diploma -
College of The Albemarle
Manteo, NC06.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Organization and Time Management
- Decision-Making
- Calm Under Pressure
- Critical Thinking
- Excellent Communication
- Multitasking Abilities
- Time Management
- Problem Resolution
Timeline
Part-Time Sales Associate
American Eagle Outfitters, Inc
08.2022 - 11.2022
Summer Full-Time Employee
Full Throttle
06.2020 - Current
Bachelor of Science - Agriculture Education
North Carolina State University
High School Diploma -
Manteo High School
High School Diploma -
College of The Albemarle
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