Lilliebeth Hill
Westminster,CA
Summary
Productive Line Operator with 1 year of hands-on experience operating equipment to assist with manufacturing and packaging in production line. Skillful in carefully loading and unloading items, inspecting products for deficiencies and maintaining clean, organized work areas. Reliable and punctual individual possessing excellent mechanical aptitude coupled with outstanding manual dexterity.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Line Operator
Staffmark
Irvine , CA
09.2023 - 05.2024
- Performed quality checks on products to ensure they met customer specifications.
- Maintained a clean and safe work environment by following all safety protocols.
- Monitored production line for any potential problems or malfunctions.
- Inspected finished products for defects before packaging them for shipment.
- Followed detailed instructions from supervisors when performing tasks on the line.
- Collaborated with team members to develop strategies for improving efficiency of line operations.
- Inspected finished products for quality and adherence to customer specifications.
- Loaded and unloaded items from machines, conveyors and conveyances.
- Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.
- Used hands, arms and legs to physically handle and transport finished goods.
- Maintained accurate inventory records for raw materials, work in process and finished products.
- Monitored production line, watching for pile-ups or jams.
Customer Service Cashier
R. F. G. Enterprises Inc.
Westminster, CA
03.2016 - 06.2023
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Processed credit card transactions accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Adhered to company policies concerning returns, exchanges, refunds., including proper documentation completion.
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
Realtor Assistant
First Team
Newport Beach, CA
08.2006 - 03.2016
- Expanded brand presence through proactive marketing and advertising strategies.
- Maintained current and accurate CRM database of prospective customers.
Shipping and Receiving Clerk
Bed Bath & Beyond
Corona, CA
03.2003 - 08.2006
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Maintained inventory of shipping materials and supplies.
- Identified order discrepancies and damaged items and notified supervisor.
- Organized deliveries by sorting and stocking receivables
- Prepared documentation to track and report on damaged or missing items.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Maintained a clean work area by sweeping, dusting, mopping.
- Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
- Managed hazardous material documentation requirements when preparing orders for shipment.
- Coordinated with vendors on shipping schedules and backorders.
- Monitored inventory levels and re-ordered supplies when necessary.
- Prepared packages for shipping and determined most economical shipping methods.
Education
High School Diploma -
Huntington Beach High School
Huntington Beach, CA06-1994
Some College (No Degree) - Real Estate
Golden West College
Huntington Beach, CASkills
- Production Reporting
- Schematics Interpretation
- Computer Skills
- Cleaning and sanitation
- Adaptability to Change
- Production line efficiency
- Specifications Interpretation
- Workplace Safety
- Safety Protocols Adherence
- Assembly line experience
- Quality Control
- Inspections
- Decision-making capabilities
- Stress Tolerance
- Quality Inspections
- Machine operation expertise
Timeline
Line Operator
Staffmark
09.2023 - 05.2024
Customer Service Cashier
R. F. G. Enterprises Inc.
03.2016 - 06.2023
Realtor Assistant
First Team
08.2006 - 03.2016
Shipping and Receiving Clerk
Bed Bath & Beyond
03.2003 - 08.2006
High School Diploma -
Huntington Beach High School
Some College (No Degree) - Real Estate
Golden West College