Summary
Work History
Education
Skills
Languages
Timeline
Generic

Lilliebeth Hill

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.

Work History

Customer Service Representative

R.F.G OIL
3 2016 - Current
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Processed customer service orders promptly to increase customer satisfaction.

Executive Administrative Assistant

First Team Estates
10 2006 - 3 2016
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Documented and distributed meeting notes to identify, analyze, and improve workflows.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Used software to coordinate meetings, appointments, and tasks senior executives.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Wrote and enforced administrative procedure plans to reduce errors and prevent process delays.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Offered assistance, collaboration and clerical support to auditors throughout entire review process.
  • Answered high volume of phone calls and email inquiries.

Shipping and Receiving Coordinator

Bed Bath & Beyond
3 2004 - 10 2006
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Communicated with vendor representatives to resolve damaged shipments and item shortages.
  • Supported shipment of goods produced and received goods and supplies for direct use or application towards production or storage of goods designated for consumer marketing.
  • Oversaw warehouse crew stocking inventory and preparing loads.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Education

Certificate - Microsoft Office Study

Golden West College

Skills

  • Schedule planning
  • Documentation abilities
  • Reporting skills
  • Shipping and receiving
  • Planning and Coordination
  • Decision-Making
  • Teamwork and Collaboration
  • MS Office

Languages

Spanish
Master or proficient (C2)
English
Advanced (C1)

Timeline

Customer Service Representative

R.F.G OIL
3 2016 - Current

Executive Administrative Assistant

First Team Estates
10 2006 - 3 2016

Shipping and Receiving Coordinator

Bed Bath & Beyond
3 2004 - 10 2006

Certificate - Microsoft Office Study

Golden West College

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Lilliebeth Hill