Lilliette (Lilly) Vargas
Orlando,FL
Summary
Driven and resourceful administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manage high-volume workloads in rapidly changing environments.
Overview
22
22
years of professional experience
Work History
Talent Acquisition Consultant
UPS
09.2021 - Current
- Maintain confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Develop strong relationships with vendors leading to improved contract terms resulting in cost company cost savings.
- Develop company policies and procedures, contributing to organized work environment.
- Collaborate on special projects to improve overall business operations and organization efficiently.
- Provide professional administrative support during onboarding meetings, including agenda preparation and minute-taking duties.
- Ensure smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Deliver exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
- Manage over 10 Manager calendars, scheduling interviews and department meetings to optimize time.
- Support Executive Leadership Team in decision-making processes by conducting research and presenting findings in clear formats.
- Serve as liaison between departments to facilitate effective communication throughout company.
- Prepare and edit training presentations on behalf of Managers for both internal and external meetings.
- Streamline executive communication via emails, phone calls, and Teams.
- Responsible for recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Servicing Analyst
Fairwinds Credit Union
03.2002 - 09.2020
- Increase efficiency by streamlining data analysis processes and implementing automation tools.
- Generate financial reports detailing invoice statements and contracts for accuracy.
- Enhance team collaboration by providing clear communication of complex findings through visualizations and reports.
- Reduce operational costs with thorough analysis of vendor performance metrics and contract negotiations.
- Collaborate with over 7 cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Conduct testing of financial models, ensuring their reliability and relevance in real-world applications.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Query databases for information needed for report processing.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ07.2020
Skills
- Collective Bargaining Agreements
- Vendor Collaboration
- Technical Support
- Customer Service
- Office Management
- Time Management Expertise
- Executive Support
- Document Preparation
Timeline
Talent Acquisition Consultant
UPS
09.2021 - Current
Servicing Analyst
Fairwinds Credit Union
03.2002 - 09.2020
Bachelor of Science - Business Management
University of Phoenix