Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lillith Kellum

Tucson,AZ

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Licensed Life Insurance Agent

PHP Agency Inc.
Tucson, AZ
07.2024 - Current
  • Developed and implemented sales strategies to increase customer base for life insurance products.
  • Conducted market research to identify potential customers and develop marketing plans accordingly.
  • Analyzed client needs, recommended appropriate life insurance policies, and provided product information to clients.
  • Established relationships with new clients by conducting in-person meetings and phone calls.
  • Assisted clients with policy changes or questions regarding their existing life insurance policies.
  • Processed applications including collecting relevant documents from applicants, completing forms, and submitting them to the insurance company for approval.
  • Explained policy coverage details and answered any inquiries about policy features and benefits.
  • Provided support in resolving claims related issues such as delays in payment or incorrect amounts paid out.
  • Attended industry events, seminars, conferences, and webinars to stay abreast of trends in the industry.

Account/Hiring and Recruiting Manager

Pinnacle Performance Group
Tucson, AZ
12.2022 - 06.2024
  • Developed and implemented recruiting strategies to attract qualified candidates.
  • Conducted interviews and assessed applicants' qualifications, skills, experience, and fit for positions.
  • Facilitated the onboarding process by providing new hire orientation sessions.
  • Managed daily operations of sales department, including supervision of staff members.

Team Member

State Farm
Tucson, AZ
11.2021 - 07.2022
  • Provided customer service support to ensure satisfaction.
  • Promoted products through effective merchandising techniques.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.

Department Manager

Walmart
Coolidge, AZ
07.2019 - 02.2021
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Coached and trained new staff members, providing guidance on department policies and procedures.

Education

Emergency Medical Technician -

Arizona Academy of Emergency Services
Mesa, AZ
05-2021

Dental Assistant Certification -

Central Valley Institute of Technology
Coolidge
05-2019

High School Diploma -

Imagine Prep Coolidge
Coolidge
05-2019

Skills

  • Closing deals
  • Upselling strategies
  • Follow-up skills
  • Social media proficiency
  • Needs Assessment
  • Policy analysis
  • Compliance knowledge
  • New Agent Training
  • Building Relationships
  • Client Education
  • Performance Tracking
  • Team training and development
  • Client Retention
  • Policy management expertise
  • Appointment Scheduling

Certification

  • First Aid, CPR, and AED Certification – American Red Cross or American Heart Association.
  • Fingerprint Classification and Identification Certification - Federal Bureau of Investigation.

Timeline

Licensed Life Insurance Agent

PHP Agency Inc.
07.2024 - Current

Account/Hiring and Recruiting Manager

Pinnacle Performance Group
12.2022 - 06.2024

Team Member

State Farm
11.2021 - 07.2022

Department Manager

Walmart
07.2019 - 02.2021

Emergency Medical Technician -

Arizona Academy of Emergency Services

Dental Assistant Certification -

Central Valley Institute of Technology

High School Diploma -

Imagine Prep Coolidge

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Lillith Kellum