Lilly Ahmed
Columbus,OH
Summary
Technology professional specializing in GIS data management and quality assurance. Certified in CompTIA Security+ with hands-on experience in cybersecurity tools such as Splunk and Wireshark. Proven analytical skills and dedication to advancing in cybersecurity through participation in the Department of War Cyber Apprenticeship Program.
Overview
6
6
years of professional experience
1
1
Certification
Work History
GIS Technician
Utility Data Contractors
Englewood, Colorado
09.2023 - 02.2026
Hours worked per week: 40
- Performed quality assurance and quality control (QA/QC) reviews to identify data errors and improve accuracy.
- Verified spatial and attribute data by cross-referencing engineering documents, GPS field data, satellite imagery, and system records to enhance data integrity.
- Troubleshot data inconsistencies within GIS databases, identifying and resolving issues to improve overall data reliability.
- Updated electric utility infrastructure data using ArcMap, ensuring compliance with project standards and technical requirements.
- Analyzed large datasets to identify patterns, errors, and missing information.
- Maintained accurate technical documentation and records for utility projects.
- Collaborated with team members to resolve technical issues and meet project deadlines.
- Trained new employees on workflows, procedures, and quality standards.
- Worked independently in a remote environment while maintaining communication and productivity.
Merchandise Processor
Torrid
West Jefferson, OH
06.2022 - 04.2023
Hours worked per week: 20
- Processed high-volume inventory using RF scanning technology while maintaining accuracy.
- Conducted quality checks to identify errors, ensuring adherence to operational standards.
- Worked efficiently in a fast-paced environment while meeting productivity goals.
- Collaborated with team members to efficiently complete daily operational tasks, enhancing team productivity.
- Troubleshot equipment and scanning issues, escalating unresolved problems to maintain workflow.
Customer Service Representative
ContactUS Communications
Hilliard, OH
05.2020 - 11.2020
Hours worked per week: 20
- Resolved customer issues regarding accounts, orders, and system information, ensuring timely resolution and customer satisfaction.
- Managed high-volume requests while upholding communication standards and service quality, contributing to overall customer experience.
- Investigated problems, identified solutions, and escalated unresolved issues to ensure effective support and customer service.
- Documented customer interactions accurately in company systems.
- Developed strong troubleshooting and problem-solving skills.
Education
Bachelor of Science - Geographic Information Science
The Ohio State University
Columbus, OH05-2023
Skills
- Geospatial analysis
- GIS software expertise
- Data visualization
- Microsoft Excel proficiency
- Python programming
- SQL database management
- Windows and Linux administration
- TCP/IP and DNS protocols
- Network troubleshooting techniques
- Multi-factor authentication
- Account management
- Incident response
- MITRE ATT&CK framework
Cybersecurity Projects
Security Operations & SIEM Labs
- Used Splunk and Wazuh to review security logs, monitor events, and practice identifying suspicious activity.
- Applied SIEM concepts including log analysis, alert review, event investigation, and security monitoring.
- Analyzed security events to understand potential threats and incident response workflows.
Network Defense & Traffic Analysis Labs
- Used Wireshark to capture and analyze network traffic, protocols, and communication patterns.
- Used Nmap for network scanning to identify open ports, services, and potential security risks.
- Applied knowledge of TCP/IP, DNS, network security concepts, and common attack methods.
Cybersecurity Fundamentals Labs
- Completed hands-on labs covering hashing and salting, remote access security, IPSec tunneling, EFS data recovery, authentication, and access control concepts.
- Worked with Kali Linux, VirtualBox, and cybersecurity tools to practice security techniques and system administration concepts.
Certification
- CompTIA Security+— Issued: 05/2026
- Splunk Certified User — Issued: 06/2026
- Google AI Essentials — Issued: 02/2026
Cybersecurity Training
Per Scholas Cybersecurity Program
Columbus, OH
Completed: January 2026
- Completed cybersecurity training focused on Security Operations Center (SOC) fundamentals, security monitoring, and incident response.
- Gained hands-on experience with SIEM tools including Splunk and Wazuh for log analysis, event monitoring, and alert investigation.
- Developed skills in Windows administration, Linux administration, Active Directory, and Identity and Access Management (IAM).
- Studied network security concepts, vulnerability assessment, network monitoring, and security troubleshooting.
- Used tools including Wireshark and Nmap to analyze network traffic and identify security risks.
Security Clearance
Eligible to obtain and maintain a Secret Security Clearance
Technical Skills
Splunk, Wazuh, Wireshark, Nmap, Log Analysis, Security Monitoring, Alert Triage, SIEM, Vulnerability Scanning, Incident Response Fundamentals, MITRE ATT&CK, Network Security, Threat Analysis, Windows, Linux, Active Directory, User Account Management, RBAC, MFA, TCP/IP, DNS, Network Troubleshooting, Python, SQL, R, Microsoft Excel, ArcMap, ArcGIS Pro, QGIS, QA/QC, Data Validation, Data Integrity, Data Analysis, Technical Documentation
Personal Information
Citizenship: U.S. Citizen
Timeline
GIS Technician
Utility Data Contractors
09.2023 - 02.2026
Merchandise Processor
Torrid
06.2022 - 04.2023
Customer Service Representative
ContactUS Communications
05.2020 - 11.2020
Bachelor of Science - Geographic Information Science
The Ohio State University