Summary
Overview
Work History
Education
Skills
Timeline
Generic

LILLY AINSWORTH

Indio,CA

Summary

Dedicated and personable receptionist with a proven track record of delivering exceptional customer service and managing a variety of administrative tasks with ease. Skilled at multitasking and prioritizing responsibilities to ensure efficient and effective operations of the front desk, including answering phone calls, greeting visitors, sorting mail, and filing paperwork.

Overview

7
7
years of professional experience

Work History

Receptionist

Bella Villagio
08.2022 - Current
  • Greet residents, visitors, and staff in a friendly and professional manner.
  • Answer phone calls and direct them to the appropriate person or department.
  • Maintain and update resident and staff contact information and emergency contact lists.
  • Coordinate with other departments to ensure resident needs are met, such as scheduling transportation or scheduling appointments with healthcare providers
  • Processed transactions accurately, maintaining cash register integrity and financial records.
  • Manage office supplies and equipment, including ordering and maintaining inventory.

Receptionist

European Wax Ceter
09.2021 - 07.2022
  • Greeted incoming guests and directed individuals to appropriate personnel.
  • Answered questions regarding company pricing and policies.
  • Treated visitors with friendly, approachable attitude.
  • Managed mail, packages and courier deliveries in and out of office.

Education Assistant

Palm Desert Academy
08.2020 - 06.2021
  • Administered and distributed educational materials, including worksheets, textbooks, and group assignments, to support student learning and achievement
  • Maintained detailed documentation of student behaviors, interventions, and outcomes, providing the lead teacher with valuable insights to address pertinent issues and enhance the learning experience
  • Assisted classroom teacher in managing and supervising snack time, indoor and outdoor play, and other activities to ensure students' safety, well-being, and positive engagement
  • Demonstrated a commitment to continuous improvement and professional development by seeking out new approaches and strategies to enhance student learning and classroom management.

Guest Service Representative

Nothing Bundt Cakes
10.2018 - 05.2020
  • Delivered exceptional customer service by warmly greeting visitors and customers, offering assistance, and providing accurate information to build rapport and increase retention
  • Communicated with management to resolve escalated concerns with service or account payments.
  • Opening and closing duties while maintaining constant orders throughout the day

Education

Associate of Arts - Psychology

College of The Desert
Palm Desert, CA

Bachelor of Arts - Social Work

Walden University
Minneapolis, MN
04-2026

Skills

  • Resident Satisfaction
  • Organization and Efficiency
  • Verbal and Written Communication
  • Telephone Skills
  • Staff Management

Timeline

Receptionist

Bella Villagio
08.2022 - Current

Receptionist

European Wax Ceter
09.2021 - 07.2022

Education Assistant

Palm Desert Academy
08.2020 - 06.2021

Guest Service Representative

Nothing Bundt Cakes
10.2018 - 05.2020

Associate of Arts - Psychology

College of The Desert

Bachelor of Arts - Social Work

Walden University

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