Lilly Arnold
Oklahoma City,OK
Summary
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
4
4
years of professional experience
Work History
Clerk
Cbd Plus Usa
10.2022 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Cashier
7-11 Convenience Store
02.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Secretary Coordinator
Apex Financial Solutions
03.2021 - 05.2022
- Maintained accurate client records by updating database information regularly.
- Prepared and distributed meeting materials, ensuring timely access for all attendees.
- Provided exceptional customer service by addressing inquiries promptly and professionally via phone or email correspondence.
- Conducted research to support decision-making processes, providing valuable information for management decisions.
- Organized office spaces for efficient workflow, creating a more productive work environment.
- Served as a liaison between management and clients, fostering positive relationships through professional communication.
- Supported executive staff by maintaining confidential files and organizing arrangements.
Education
Bachelor of Science - Cybersecurity
Bellevue University
Bellevue, NE05-2026
Skills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Administrative support
- Filing systems
- Database entry
- Prioritization
- Relationship building
- File maintenance
- Research
- Correspondence writing
- Bookkeeping
Timeline
Clerk
Cbd Plus Usa
10.2022 - Current
Cashier
7-11 Convenience Store
02.2022 - 10.2022
Secretary Coordinator
Apex Financial Solutions
03.2021 - 05.2022
Bachelor of Science - Cybersecurity
Bellevue University
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