Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LILLIAN BAILEY

Riverside,CA

Summary

Experienced Administration Professional well versed in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Project Assistant

Empower You Edutainment
10.2023 - Current
  • Completed multiple tasks simultaneously to optimize project completion.
  • Interacted with patrons by phone, email, or in-person to provide information.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Worked with a non-profit organization in order to provide community members with tools to navigate the emotional difficulties of life.
  • Produced artistic performances such as plays, musicals, or spoken word poetry with the goal of conveying important messages.
  • Talent acquisition to effectively cast performances
  • Conducted interviews

Server

Canyon Crest Country Club
04.2023 - 08.2023
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Arranged and prepared tables for customers to offer memorable experiences to members and foster repeat business.
  • Answered customers' questions, recommended items, and recorded order information.

Server/Host

Pietro's Italian Restaurant
08.2022 - 03.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Office Manager

Veteran Electrical Services
06.2021 - 07.2022
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Trained team members in administrative procedures and tasks to keep team efficient and consistent
  • Automated office operations for managing client correspondence, payment schedules and data communications
  • Scheduled and coordinated meetings, appointments and travel arrangements for managers.

Education

High School Diploma -

Vanden High School
Fairfield, CA
06.2022

Associate of Arts - Political Science

Riverside City College
Riverside, CA
06.2024

Skills

  • Operations Support
  • Client Relationships
  • Scheduling and Calendar Management
  • Activity Planning
  • Community Relations
  • Answering Phones
  • Data Entry
  • Administrative Support
  • Team Supervision

Certification

Riverside City College Community Action Leadership Certificate

Timeline

Project Assistant

Empower You Edutainment
10.2023 - Current

Server

Canyon Crest Country Club
04.2023 - 08.2023

Server/Host

Pietro's Italian Restaurant
08.2022 - 03.2023

Office Manager

Veteran Electrical Services
06.2021 - 07.2022

High School Diploma -

Vanden High School

Associate of Arts - Political Science

Riverside City College

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LILLIAN BAILEY