Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilly Bandow

Toledo,IA

Summary

Skilled Patient Care Technician offering demonstrated expertise in patient support developed over four years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritization and time management skills. Certified in Emergency Department and Med-Surg floor.

Overview

7
7
years of professional experience

Work History

Patient Care Tech

Hansen Family Hospital
Iowa Falls, IA
02.2020 - Current
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Cleaned, sanitized and moved hospital equipment.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Helped patients complete activities of daily living.
  • Provided transportation services for Emergency Room and Med-Surg patients in hospital environment using appropriate equipment.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Registered and verified patient records before triage with most up-to-date information.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

Waitress

Princess Cafe
Iowa Falls, United States
04.2017 - 10.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

CNA

Heritage Care Center
Iowa Falls, IA
03.2019 - 12.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

High School Diploma -

Iowa Falls- Alden High School
Iowa Falls
05.2019

Skills

  • Social Perceptiveness
  • Medical Equipment Transport
  • Patient Lifting
  • Assisting with Daily Living
  • Patient Rapport
  • Patient Care and Monitoring
  • Mobility Devices
  • Crutch Fitting
  • Simple Dressings
  • Taking Vital Signs
  • Isolation Precautions
  • Patient Feeding
  • Height and Weight Measurement
  • IV Discontinuation
  • Medical Histories and Vital Statistics
  • Foley Catheter Insertion and Removal
  • Bed Making and Linen Changes
  • Nursing Standards
  • Vital Statistics Recording
  • Medical Supply Stocking
  • Medical Waste Disposal
  • Performing EKGs
  • Patient Rounds
  • Prioritizing Patients
  • Sharps Disposal
  • Lab Specimens and Collections
  • Creative Thinking

Timeline

Patient Care Tech

Hansen Family Hospital
02.2020 - Current

CNA

Heritage Care Center
03.2019 - 12.2019

Waitress

Princess Cafe
04.2017 - 10.2020

High School Diploma -

Iowa Falls- Alden High School

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Lilly Bandow