Lilly Bennett
Sun Prairie
Summary
Dynamic hospitality professional with a strong work ethic and VIP guest relations expertise. Proven ability to enhance customer experiences through exceptional service and effective event management. Skilled in cash management and POS systems, consistently delivering results in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Special Events Hospitality Attendant
Madison Country Day School
03.2023 - Current
- Delivered excellent customer service to top donors and sponsors at special events.
- Prepared and delivered food and beverages while maintaining quality and safe food-handling standards.
- Communicated with top donors and sponsors to promptly fulfill requests or resolve complaints.
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash at the end of event.
- Assisted event management staff with pre-event setup and decorating.
Product Demonstrator
Costco Demonstration Services
03.2023 - 08.2024
- Interacted with customers and management in a friendly, enthusiastic, and outgoing manner.
- Presented informational sales and product presentations to potential customers.
- Arranged demonstration areas to be appealing to prospective customers.
- Provided product samples, coupons, informational brochures and incentives to persuade people to buy products.
- Recommended specific product options to meet customer needs.
Associate
Marcus Palace Cienma
05.2021 - 12.2022
- Processed and fulfilled customer concession orders and accurately entered into POS system.
- Processed both cash and card purchases.
- Reconciled cash drawer at start and end of each shift.
- Managed multiple customer in high-volume environment.
- Maintained a clean and tidy workstation followed by end-of-shift cleaning.
Education
Associate of Science - Biomedical Sciences
Madison College
Madison05-2026
Skills
- Customer Focused
- VIP Guest Relations Expert
- Cash/Credit Management and POS systems
- Strong Work Ethic
- Advanced Computer Skills
- Detail-Oriented
- Strong Event Management Skills
Timeline
Special Events Hospitality Attendant
Madison Country Day School
03.2023 - Current
Product Demonstrator
Costco Demonstration Services
03.2023 - 08.2024
Associate
Marcus Palace Cienma
05.2021 - 12.2022
Associate of Science - Biomedical Sciences
Madison College
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