Lilly Blair
Blairsville,GA
Summary
Dynamic and results-driven professional with a strong background in customer service at SUBWAY® Restaurants. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for mentoring staff and maintaining operational excellence, demonstrating attention to detail and a friendly, positive attitude in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Employee
SUBWAY®Restaurants
03.2025 - 09.2025
- Trained new employees on customer service protocols and operational standards for consistency.
- Monitored stock levels and assisted in restocking shelves to ensure product availability for customers.
- Mentored junior staff members in best practices for managing customer interactions, fostering a supportive work environment focused on professional growth.
Employee Service Representative
Dollar General
11.2023 - 04.2024
- Assisted customers with inquiries and product selections to enhance overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and timely service at checkout.
- Resolved customer complaints effectively, improving satisfaction and loyalty rates.
- Maintained knowledge of store policies and procedures to provide accurate information to customers.
- Collaborated with team members to optimize store operations and inventory management practices.
Employee
SUBWAY®Restaurants
06.2019 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Union County High School
Blairsville, GA05.2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
Timeline
Employee
SUBWAY®Restaurants
03.2025 - 09.2025
Employee Service Representative
Dollar General
11.2023 - 04.2024
Employee
SUBWAY®Restaurants
06.2019 - 09.2021
High School Diploma -
Union County High School