Lilly Blank
New Market,VA
Overview
4
4
years of professional experience
1
1
Certification
Work History
Residential Advisor
James Madison University
08.2024 - Current
- Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
- Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
- Assisted students in handling tough situations to resolve problems.
- Enforced rules and regulations to maintain order and safety in residence hall.
- Initiated dormitory programs to foster positive relationships and safe social opportunities.
- Guided students to integrate into both academic and social communities on campus.
- Facilitated roommate mediation sessions to resolve conflicts and foster positive relationships among resident pairs or groups.
- Planned and organized social and educational activities to promote community building and personal development among students.
- Assisted with move-in and move-out processes, streamlining the transition for new and departing residents.
- Participated in staff meetings and training to stay informed on policies and procedures.
- Conducted timely evaluation of student progress to update post-conflict and post-disaster goals aligned with campus expectations.
- Promoted positive relations between residents and staff.
- Assisted residents with transitioning into new living environment and maintain supportive relationships with residents.
- Coordinated activities and events to create safe, positive and inclusive environment.
Daycare Teacher
Shenandoah County KidzRec
05.2024 - Current
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Maintained open lines of communication with other staff members regarding any concerns or updates on individual students'' progress.
- Fostered critical thinking skills in daycare students through age-appropriate problem-solving exercises during circle time activities.
Federal Work Study Student
James Madison University
08.2023 - Current
- I currently am holding a position here and plan on returning during the regular school year in August
- Participated in professional development opportunities to continuously enhance skillsets and stay current with practices.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Processed incoming and outgoing mail and packages according to established procedures.
Food Service Worker
SOUTHERN KITCHEN
04.2022 - 08.2023
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
Crew Member
McDonald's
05.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Education
B.B.M. - Human Resource Management
James Madison University
Harrisonburg, VA05-2027
Junior High School Education -
Stonewall Jackson High School
New Market, VA01.2025
Skills
- Motivational skills
- Crisis management
- Peer mediation
- Role modeling
- Activity planning
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Child safety
- Cleaning and sanitation
- Customer service
- Fast-paced environment
- Safe food handling
- Cash register operation
- Interpersonal skills
- Food storage practices
- Professional appearance maintenance
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- First Aid Certification
- CPR Certification
Timeline
Residential Advisor
James Madison University
08.2024 - Current
Daycare Teacher
Shenandoah County KidzRec
05.2024 - Current
Federal Work Study Student
James Madison University
08.2023 - Current
Food Service Worker
SOUTHERN KITCHEN
04.2022 - 08.2023
Crew Member
McDonald's
05.2021 - 12.2021
Junior High School Education -
Stonewall Jackson High School
B.B.M. - Human Resource Management
James Madison University
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