Lilly Burchfield
Waynesville
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Research Intern
National Science Foundation
05.2025 - 07.2025
- Conducted literature reviews to support ongoing research initiatives and project development.
- Assisted in data collection and analysis using statistical software tools for research projects.
- Maintained organized records of research data, ensuring accuracy and accessibility for future reference.
- Supported grant proposal development through comprehensive background research and documentation.
- Participated in training sessions to enhance understanding of research methodologies and best practices.
- Completed research, compiled data, and assisted in timely reporting.
- Facilitated communication between project teams to streamline workflows and enhance collaboration efforts.
- Collaborated with team members to prepare presentations and reports on research findings.
- Engaged in meetings to discuss project goals, timelines, and deliverables with researchers.
Order Fulfillment Associate
Home Depot
03.2025 - 05.2025
- Collaborated with team members to optimize order picking and packing workflows.
- Assisted in training new associates on safety protocols and standard operating procedures.
- Communicated effectively with customers regarding order updates and inquiries.
- Adhered to safety guidelines while handling materials in a fast-paced environment.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
Customer Experience Coordinator
Marshalls
04.2024 - 09.2024
- Assisted in resolving customer inquiries to enhance overall satisfaction.
- Coordinated feedback collection to identify areas for service improvement.
- Supported team efforts in maintaining inventory accuracy and organization.
- Implemented training sessions for new staff on customer service protocols.
- Monitored customer interactions to ensure adherence to quality standards.
- Collaborated with management to streamline communication between departments.
- Analyzed customer feedback data to recommend actionable changes in processes.
- Monitored Customer Experience Coordinator team performance, providing constructive feedback and coaching when needed.
Secretary
Byers Chiropractic
05.2023 - 08.2023
- Managed appointment scheduling using electronic health record system to optimize patient flow.
- Assisted in maintaining patient documentation ensuring compliance with health regulations.
- Coordinated communication between patients and chiropractic staff to enhance service delivery.
- Handled incoming calls professionally, addressing inquiries and directing them appropriately.
- Developed positive relationships with patients, enhancing overall clinic experience through exceptional service.
Merchandise Associate
Kings Island
11.2021 - 01.2022
- Assisted with inventory management, ensuring accurate stock levels and organization.
- Maintained product displays, enhancing visual appeal to attract customers.
- Operated point-of-sale systems efficiently during high-volume periods.
- Collaborated with team members to optimize restocking processes and improve workflow.
- Monitored sales trends to support merchandising decisions and improve product placement.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Participated in training sessions to enhance product knowledge and service skills.
Table Worker
McDonald's
04.2020 - 08.2020
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations in compliance with health standards.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Contributed to a positive workplace culture by offering assistance to colleagues and maintaining an upbeat attitude.
- Managed inventory of materials used for table work, ensuring adequate supply levels for project completion.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
Education
No Degree - Education
Wright State University
Dayton, OH05-2027
No Degree - Business Administration
Florida College
Temple Terrace, FLNo Degree - Biology
Sinclair Community College
Dayton, OHNo Degree - CCP
Cincinnati State Technical And Community College
Cincinnati, OHSkills
- Attention to detail
- Problem-solving
- Team collaboration
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Calm under pressure
- Organization and time management
Timeline
Research Intern
National Science Foundation
05.2025 - 07.2025
Order Fulfillment Associate
Home Depot
03.2025 - 05.2025
Customer Experience Coordinator
Marshalls
04.2024 - 09.2024
Secretary
Byers Chiropractic
05.2023 - 08.2023
Merchandise Associate
Kings Island
11.2021 - 01.2022
Table Worker
McDonald's
04.2020 - 08.2020
No Degree - Education
Wright State University
No Degree - Business Administration
Florida College
No Degree - Biology
Sinclair Community College
No Degree - CCP
Cincinnati State Technical And Community College