Lilly Cooper
Cincinnati
Summary
Versatile and dedicated professional with extensive experience in hospitality, aquatic management, education, and healthcare. Proven leadership in overseeing swim and tennis club operations, managing country club pool facilities, and coordinating high-quality service as a catering server. Strong background in water safety, staff supervision, and event planning, ensuring exceptional member and guest experiences. Experienced microbiology teaching assistant with a passion for education and mentoring. Currently pursuing a nursing degree, bringing a detail-oriented, compassionate, and safety-focused approach to all roles. CPR, First Aid, and Lifeguard certified, with excellent problem-solving, teamwork, and customer service skills.
Overview
7
7
years of professional experience
Work History
Head Manager- Clifton Meadows Swim & Tennis Club
Swimsafe Pool Management
05.2024 - 09.2024
- Supervised and managed a team of lifeguards, swim coaches, concessions staff, tennis instructors, and front desk staff.
- Addressed member concerns and feedback promptly, ensuring a high level of service.
- Ensured proper maintenance of pools, tennis courts, and club facilities, coordinating repairs as needed at a high traffic establishment.
- Enforced health and safety regulations, conducting regular inspections and staff training.
Catering Server
DelightMore
05.2024 - Current
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Provided friendly, courteous service to create memorable moments for guests.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
- Demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timeline to maintain a high level of service quality.
Undergraduate Teaching Assistant- Microbiology
Ohio University
08.2023 - 01.2025
- Assisted lead professors in delivering course material to enhance student understanding.
- Supported classroom activities, contributing to a more engaging learning environment.
- Facilitated discussions in recitation sections, promoting critical thinking.
- Coordinated with professors to identify and address common student misunderstandings in course material.
Head Manager- Losantiville Country Club Pool
Swimsafe Pool Management
05.2021 - 08.2023
- Directed all aspects of country club pool operations, ensuring a luxury experience for members and guests.
- Managed daily staff scheduling and payroll, optimizing coverage while controlling labor costs.
- Collaborated with country club leadership to align pool services with overall club offerings and member expectations.
- Managed budget and financial planning for pool operations, including payroll, supplies, and maintenance expenses.
Swim Lesson Coordinator- Losantiville Country Club
Swimsafe Pool Management
05.2021 - 08.2023
- Trained and mentored new swim instructors and lifeguards, ensuring consistency in lesson delivery and safety practices.
- Improved student swimming skills by developing tailored lesson plans.
- Taught children and adults proper swimming techniques, stroke development, and water confidence.
- Created a fun and engaging learning environment while reinforcing safety and discipline.
Lifeguard- Clinton Hills Swim & Tennis Club
Swimsafe Pool Management
05.2018 - 08.2020
- Monitored pool areas to ensure the safety of all members and guests, enforcing club policies and safety regulations.
- Monitored pool areas to ensure the safety of all members and guests, enforcing club policies and safety regulations.
- Attended regular safety drills and training sessions to stay prepared for emergency situations.
- Ensured pool and deck areas remained clean, organized, and free of hazards.
Education
Bachelor of Science - Nursing
Ohio University
Athens, OH05-2026
Minor - Health Services Administration
Ohio University
Athens, OH05-2026
Skills
- Team leadership
- Guest service
- Strong communication skills
- Project management
- Student mentorship
- Water safety
- Stress tolerance
Timeline
Head Manager- Clifton Meadows Swim & Tennis Club
Swimsafe Pool Management
05.2024 - 09.2024
Catering Server
DelightMore
05.2024 - Current
Undergraduate Teaching Assistant- Microbiology
Ohio University
08.2023 - 01.2025
Head Manager- Losantiville Country Club Pool
Swimsafe Pool Management
05.2021 - 08.2023
Swim Lesson Coordinator- Losantiville Country Club
Swimsafe Pool Management
05.2021 - 08.2023
Lifeguard- Clinton Hills Swim & Tennis Club
Swimsafe Pool Management
05.2018 - 08.2020
Bachelor of Science - Nursing
Ohio University
Minor - Health Services Administration
Ohio University
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