Lilly Cruz
Prattville
Summary
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Delivery Driver
White Recon Logistics
02.2025 - 10.2025
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Maintained vehicle cleanliness and equipment functionality through routine inspections and maintenance checks.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed on-time deliveries by choosing best and most efficient routes.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Head Cashier
Lowes Home Improvment
08.2024 - 02.2025
- Trained new staff on register operations and company policies.
- Resolved customer inquiries and complaints to enhance satisfaction levels.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Head Cashier
Lowes Home Improvment
03.2023 - 04.2024
- Leading and delegating to front-end staff.
- Coordinating and executing new-hire training.
- Overseeing all of the frontend operations and handling end-of-day cashout closures.
- Supervised cashiers to ensure efficient transaction processing and customer service.
- Managed cash drawer audits, ensuring accuracy and accountability.
Shipping/Delivery
Hugo Boss
09.2021 - 09.2022
- Managed efficient turnaround times for incoming shipments.
- Delegated team objectives to meet quotas on a daily basis.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Employee/Cashier
Lowes Home Improvment
09.2020 - 09.2021
- Hired as a seasonal worker, retained due to work ethic.
- Advanced quickly from seasonal, part-time to full-time customer service representative.
- Versatile employee, cross-trained in various departments.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions efficiently and accurately using point-of-sale systems.
Education
High School Diploma -
Bradwell Institute
Hinesville, Ga05.2020
Skills
- Effective time management skills
- Customer relations
- Excellent Communication skills
- Leadership and delegation
- Proactive learner
- Collaborative team management
- Effective problem resolution
- Workflow optimization
- Ability to adjust to new situations
AWARDS
Front-end Leadership Award, Lowes - Awarded for displaying exceptional leadership skills while maintaining customer relations on the floor., Hardworker Award, Lowes - Awarded for consistently going above and beyond with day to day objectives.
Timeline
Delivery Driver
White Recon Logistics
02.2025 - 10.2025
Head Cashier
Lowes Home Improvment
08.2024 - 02.2025
Head Cashier
Lowes Home Improvment
03.2023 - 04.2024
Shipping/Delivery
Hugo Boss
09.2021 - 09.2022
Employee/Cashier
Lowes Home Improvment
09.2020 - 09.2021
High School Diploma -
Bradwell Institute