Summary
Overview
Work History
Education
Skills
Timeline
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Lilly Cuellar

SAN DIEGO,CA

Summary

Friendly and professional Host with experience in high-volume restaurants and hospitality environments. Skilled in creating a warm first impression, managing reservations, and maintaining smooth guest flow. Strong communication skills, a guest-focused mindset, and proven ability to work under pressure while ensuring exceptional service.

Overview

6
6
years of professional experience

Work History

Host

Zuzu
Nashville, Tennessee
05.2025 - Current
  • Greet and seat [150+] guests per shift, ensuring a welcoming atmosphere.
  • Manage reservations and walk-ins, balancing guest expectations with table availability.
  • Maintain organized waitlists and communicate accurate wait times.
  • Support managers and servers by coordinating table rotations to optimize service flow.
  • Handle guest concerns with professionalism and escalate when needed.

Host

The Valentine
Nashville, Tennessee
05.2025 - 08.2025
  • Handled guest complaints with professionalism and empathy.
  • Trained new hosts on procedures and customer service standards.

Receptionist

Monty Nuss Photography
Littleton, Colorado
05.2019 - 08.2023
  • Managed scheduling and appointment bookings for photography sessions.
  • Greeted clients and visitors with professionalism and warmth.
  • Answered phone calls and responded to inquiries promptly.

Education

Bachelor of Science - Kinesiology

San Diego State University
San Diego, CA
05-2026

Skills

  • Guest relations & customer service
  • Reservation & seating management (OpenTable/Resy/Hostme, etc)
  • Floor plan coordination
  • Conflict resolution
  • Multitasking in fast-paced environments
  • Team collaboration with FOH & BOH staff
  • POS systems familiarity

Timeline

Host

Zuzu
05.2025 - Current

Host

The Valentine
05.2025 - 08.2025

Receptionist

Monty Nuss Photography
05.2019 - 08.2023

Bachelor of Science - Kinesiology

San Diego State University

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