Lilly DeLeon
Lawrence,MA
Summary
Detail-oriented Medical Receptionist with [Number]-year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff. Also I would like to say i wasn't working for 10 years reason being i was on Dialysis, now i'm ready to work
Overview
2
2
years of professional experience
Work History
Medical Receptionist/Assistant
City of Lawrence, Massachusetts
Lowell, MA
01.2001 - 01.2003
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Processed referrals for specialist care when requested by physicians or patients.
- Performed data entry tasks related to billing and collections procedures.
Training Department Assistant
Aetna US Healthcare
Tewksbury, MA
1999 - 2002
- Assisted in the preparation of departmental budgets and tracked spending.
- Created detailed reports to help track and analyze departmental performance.
- Managed daily operations, including scheduling meetings and coordinating resources.
- Provided administrative support for staff members, such as creating presentations and organizing documents.
- Developed tracking systems to monitor progress on projects and tasks within the department.
- Coordinated with other departments to ensure smooth workflow processes.
- Prepared agendas for meetings and took minutes during sessions.
- Maintained a filing system for all department-related documents and records.
- Monitored inventory levels of supplies needed by the department.
- Performed data entry into various databases used by the organization.
- Assisted with set up for social events and food deliveries.
Education
GED -
Adult Learning Center
Lawrence, MA06-2024
Certified Education Institute in Medical assistant, and medical receptionist -
CEI and Lowell part of Lincoln Tech
12.2003
Skills
- Medical Receptionist
- Medical Scheduling
- Insurance Verification
- Medical Office Experience
- Medical Terminology
- Triage
- Medical Records
- HIPAA
- Medical Billing
- Anatomy Knowledge
- Multi-line Phone Systems
- Patient Care
- Computer Skills
Languages
- English
- Spanish
Languages
Spanish
Professional
Timeline
Medical Receptionist/Assistant
City of Lawrence, Massachusetts
01.2001 - 01.2003
Training Department Assistant
Aetna US Healthcare
1999 - 2002
GED -
Adult Learning Center
Certified Education Institute in Medical assistant, and medical receptionist -
CEI and Lowell part of Lincoln Tech
Similar Profiles
Lawrence FooteLawrence Foote
Emergency Medical Technician at City of Lawrence MassachusettsEmergency Medical Technician at City of Lawrence Massachusetts
Amy NavarroAmy Navarro
Administrative Specialist at City of Lawrence-PDSAdministrative Specialist at City of Lawrence-PDS
Adam HazelwoodAdam Hazelwood
Police Sergeant at City of LawrencePolice Sergeant at City of Lawrence
Elvin GomezElvin Gomez
Production Manager at KeypolymerProduction Manager at Keypolymer
Mildred AyahMildred Ayah
Medical Laboratory Technician at Limbe General HospitalMedical Laboratory Technician at Limbe General Hospital