Summary
Overview
Work History
Education
Skills
Timeline
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LILLY FITZGERALD

Whitesville,US

Summary

I aspire to work as social worker in my near future. I believe my strengths are, I am responsible, mature, and thrive in fast-paced environments. I am a team leader, realizable, and hardworking. I will be dedicated to any position where hard work and professionalism are rewarded.

Overview

7
7
years of professional experience

Work History

Retail Manager

Merle Norman Cosmetics
Owensboro, US
04.2019 - Current
  • Completed daily paperwork and computerized sales data entry as directed by management
  • Assisted customers in managing large purchases by collecting items from shelves and storage locations
  • Was in charge of all P&L line items that could be controlled, such as inventory, cash, and payroll
  • Provided hands-on assistance to customers in order to provide support and stay up to date on their preferences and purchasing habits
  • Developed a visual store strategy based on market trends
  • Kept the store clean, well-stocked, and well-organized by streamlining daily operations and introducing new procedures
  • Followed management's detailed instructions to complete daily paperwork and computer data entry
  • Reviewed cash and operations reports to effectively control store inventory
  • Improved merchandising and promotional strategies to increase customer engagement and sales

Cashier

Party City
Owensboro, US
02.2018 - 04.2019
  • Help customers by guiding them and answering their questions
  • Am in charge of issuing receipts, refunds, change, and tickets
  • Am in charge of taking orders from customers
  • Counted cash in the register drawer to keep the register balanced at the start and end of each shift
  • Credit cards, checks, gift cards, and coupons were all processed by me
  • Label items with accurate prices and make sure that any price changes are handled quickly
  • Greeted customers with a smile and offered prompt and dedicated assistance
  • Handled customer complaints and took the necessary steps to resolve their problems
  • Assist with duties in other areas of the store, such as fitting room monitoring and bagging and carrying out customers' purchases
  • Placed orders for supplies and retail items and received them
  • Informed customers about the company's reward programs
  • Earned customer loyalty by interacting with them in a friendly manner and remembering their orders
  • Customers are greeted and I assist them with their needs

Education

Associate of Applied Science - Social Work

Owensboro Community & Technical College
Owensboro, KY
01.2025

Skills

  • POS software expert
  • Basic administrative knowledge
  • Accurate money handling
  • Excellent communication skills
  • Goal-oriented
  • Detail-oriented
  • Customer service-oriented
  • Motivated team player
  • Personable
  • Data entry
  • Strong work ethic
  • Superior organization ability
  • Friendly demeanor
  • Natural leader
  • Computer literate
  • People-oriented
  • Outstanding interpersonal skills

Timeline

Retail Manager

Merle Norman Cosmetics
04.2019 - Current

Cashier

Party City
02.2018 - 04.2019

Associate of Applied Science - Social Work

Owensboro Community & Technical College
LILLY FITZGERALD